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Provided by: 123-CBT Computer Based Training Perspectives on Conflict in the Workplace |
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What is meant by the term "conflict," and what are the general attitudes towards it in the workplace? In this course, three prevailing attitudes towards conflict are compared. These are that:
--Conflict is always a bad thing
--Conflict is always a good thing
--A certain level of conflict is productive, but too much is undesirable.
This last view informs the rest of the course, which goes on to describe how a healthy and productive level of conflict can be encouraged in an organization, promoting a win-win philosophy that improves performance.
Of course, conflict cannot always be contained at this productive level, and often spills over into becoming destructive. Therefore, learners will also discover how to recognize the signs and symptoms of destructive conflict, so that they can deal with it in the workplace.
--Conflict is always a bad thing
--Conflict is always a good thing
--A certain level of conflict is productive, but too much is undesirable.
This last view informs the rest of the course, which goes on to describe how a healthy and productive level of conflict can be encouraged in an organization, promoting a win-win philosophy that improves performance.
Of course, conflict cannot always be contained at this productive level, and often spills over into becoming destructive. Therefore, learners will also discover how to recognize the signs and symptoms of destructive conflict, so that they can deal with it in the workplace.
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Training
Provided by 123-CBT Computer Based Training
Perspectives on Conflict in the Workplace
Course Overview
What is meant by the term "conflict," and what are the general attitudes towards it in the workplace? In this course, three prevailing attitudes towards conflict are compared. These are that:
--Conflict is always a bad thing
--Conflict is always a good thing
--A certain level of conflict is productive, but too much is undesirable.
This last view informs the rest of the course, which goes on to describe how a healthy and productive level of conflict can be encouraged in an organization, promoting a win-win philosophy that improves performance.
Of course, conflict cannot always be contained at this productive level, and often spills over into becoming destructive. Therefore, learners will also discover how to recognize the signs and symptoms of destructive conflict, so that they can deal with it in the workplace.
Target AudienceAnyone who faces, or has to deal with, conflict in the workplace
Express GuidesSimulationsTest Prep
About The Training Provider: 123-CBT Computer Based Training
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