Essentials of Electronic Communication

Everyone seems to be using e-mail lately--family members keeping in touch, university students submitting assignments, companies offering products for sale, and office workers carrying out their daily business tasks. Most e-mail users can improve their e-mail skills by learning more about the basic features and potentials of e-mail. Any business person will benefit from developing an understanding of e-mail essentials.

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Individuals who use e-mail for their personal correspondence or while doing their jobs; managers and business leaders who want to maximize business opportunities and strengthen their organization as a whole.

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E-mail Fundamentals| - identify benefits of learning the fundamentals of e-mail. | - identify ways that e-mail has improved communication. | - identify how e-mail has made a difference in the workplace. |Writing Effective E-mail| - recognize the benefits of writing effective e-mail. | - identify the rules of e-mail etiquette.| - recognize the rules for proper form and style in an e-mail.| - apply the rules for proper style and form for e-mail for a given scenario. | - identify the points to consider when using form letters in e-mail. |Protecting Your E-mail | - recognize the benefits of defensive e-mail practices. | - identify methods used in protecting against e-mail viruses.| - identify methods of safeguarding e-mail privacy. | - recognize three truths that apply to e-mail law.| - identify important rules for backing up e-mail files.|

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