|
Provided by: 123-CBT Computer Based Training Using E-mail and Instant Messaging Effectively |
 |
Using E-mail and Instant Messaging Effectively
In today's fast-paced world, information is sent and received more rapidly than ever before. But how do you ensure that the messages you are sending are effective, acceptable, and will be taken seriously? The use of proper e-mail etiquette is the cornerstone for ensuring your message gets across quickly, appropriately, and concisely. This course covers the basic requirements for using e-mail to communicate effectively. Specifically, you will be introduced to tried-and-true guidelines for e-mailing effectively, fundamental elements every e-mail should contain, and the importance of keeping e-mails concise. The course also covers the etiquette associated with using instant messaging programs as an extension of e-mail.
In today's fast-paced world, information is sent and received more rapidly than ever before. But how do you ensure that the messages you are sending are effective, acceptable, and will be taken seriously? The use of proper e-mail etiquette is the cornerstone for ensuring your message gets across quickly, appropriately, and concisely. This course covers the basic requirements for using e-mail to communicate effectively. Specifically, you will be introduced to tried-and-true guidelines for e-mailing effectively, fundamental elements every e-mail should contain, and the importance of keeping e-mails concise. The course also covers the etiquette associated with using instant messaging programs as an extension of e-mail.
|
|
||||||||
Training
Provided by 123-CBT Computer Based Training
Using E-mail and Instant Messaging Effectively
N/A
Prerequisitesnone
Target AudienceAll levels of employees, and any individual who wishes to refresh and refine their e-mail skills.
LessonsUsing E-mail and Instant Messaging Effectively
| - Recognize appropriate usage of basic rules of etiquette for writing e-mail. | - Recognize various ways each element of an e-mail message might be handled for a given scenario. | - Recognize which guidelines to use to keep e-mail concise, given an example. | - Recognize appropriate usage of basic rules of IM etiquette.
| - Recognize appropriate usage of basic rules of etiquette for writing e-mail. | - Recognize various ways each element of an e-mail message might be handled for a given scenario. | - Recognize which guidelines to use to keep e-mail concise, given an example. | - Recognize appropriate usage of basic rules of IM etiquette.
Test Prep
Simulations
About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6. 10
- Access 2003
- Acrobat 6. 0
- ASP
- ASP. NET
- C
- Captivate 1. 0
- Crystal Reports 8. 5
- Crystal Reports v10
-...
