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Provided by: 123-CBT Computer Based Training Call Center Telephone Sales |
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How many times have you attempted to get your point across over the phone, only for it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time efficiently is important because time is money Remember this course is dependent on the previous call center courses; to be a good sales rep, you need a combination of communication and customer service skills.
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Training
Provided by 123-CBT Computer Based Training
- E asked: I need a training on basic skill of telemarketing.
Call Center Telephone Sales
Course Overview
How many times have you attempted to get your point across over the phone, only for it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time efficiently is important because time is money Remember this course is dependent on the previous call center courses; to be a good sales rep, you need a combination of communication and customer service skills.
Target AudienceThis series is targeted for new, front line agents at a call center.
Express GuidesSimulationsTest Prep
About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6. 10
- Access 2003
- Acrobat 6. 0
- ASP
- ASP. NET
- C
- Captivate 1. 0
- Crystal Reports 8. 5
- Crystal Reports v10
-...
