|
Provided by: 123-CBT Computer Based Training Problem Performance Improvement |
 |
Training
Provided by 123-CBT Computer Based Training
It is, of course, not enough to be just aware of problem performance in an organization; a manager needs to know how to improve performance. Most managers will begin with relatively informal approaches to improving performance. This will often take the form of a discussion between the manager and the problem performer in which the manager will want to advise the worker of the problem and then devise a plan for remedying the situation. Then the manager must introduce a system of monitoring performance to ensure that the planned for improvement has in fact taken place. But performance improvement also requires that the worker be given support to develop his or her skills, knowledge or whatever has caused the performance problem. It is essential that the manager is able then to apply three techniques to support the under achieving worker. These are to use a specific training program to resolve the problem, to appoint a coach to support the worker and to apply rigorous supervision techniques to help the worker to improve. Sometimes though a manager needs to be aware that the individual worker does not cause the performance problem but that it is caused by the system. This then means that the manager must know how to change the design of a task or alter the way a team operates to improve performance. An effective manager will recognize that different organizations require different measures to improve performance, and this course will show one way of identifying appropriate management practices to improve performance in different types of organizations.
|
|
||||||||
Problem Performance Improvement
Overview:
It is, of course, not enough to be just aware of problem performance in an organization; a manager needs to know how to improve performance. Most managers will begin with relatively informal approaches to improving performance. This will often take the form of a discussion between the manager and the problem performer in which the manager will want to advise the worker of the problem and then devise a plan for remedying the situation. Then the manager must introduce a system of monitoring performance to ensure that the planned for improvement has in fact taken place. But performance improvement also requires that the worker be given support to develop his or her skills, knowledge or whatever has caused the performance problem. It is essential that the manager is able then to apply three techniques to support the under achieving worker. These are to use a specific training program to resolve the problem, to appoint a coach to support the worker and to apply rigorous supervision techniques to help the worker to improve. Sometimes though a manager needs to be aware that the individual worker does not cause the performance problem but that it is caused by the system. This then means that the manager must know how to change the design of a task or alter the way a team operates to improve performance. An effective manager will recognize that different organizations require different measures to improve performance, and this course will show one way of identifying appropriate management practices to improve performance in different types of organizations.Pre-Requisites:
NoneTarget Audience:
Managers, supervisors, project team leaders and human resource professionals who need to deal with problem performance both informally and formallyModality:
WEBLesson:
Course Overview|Lesson Overview| - recognize the benefit of counseling workers to improve performance.|Informing the Worker of Problem Performance Issues| - apply techniques to effectively inform a worker of problem performance in a given scenario.|The Performance Improvement Plan| - use techniques to develop an effective performance improvement plan in a given scenario.|Employee Assistance Programs| - identify the reasons to use an employee assistance program.|Lesson Overview| - recognize the benefit of supporting improvement in workplace performance.|Training| - apply training techniques to improve problem performance in a given scenario.|Coaching| - use coaching methods to improve problem performance in a given scenario.|Supervision| - improve performance using management and supervision techniques in a given scenario.|Lesson Overview| - recognize the benefits of changing the work situation as a means of improving problem performance.|Changing the Task| - change the design of the task to improve performance in a given scenario.|Managing the Team| - improve individual performance by managing team characteristics in a given scenario.|Adapting Managerial Practices| - apply appropriate management practices to improve performance in a given scenario.|
About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6. 10
- Access 2003
- Acrobat 6. 0
- ASP
- ASP. NET
- C
- Captivate 1. 0
- Crystal Reports 8. 5
- Crystal Reports v10
-...
