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Provided by: 123-CBT Computer Based Training Communication during Organizational Change |
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Training
Provided by 123-CBT Computer Based Training
Change can be shocking to you and your co-workers. By definition, it is a time of uncertainty and, therefore, turbulence, and it puts relationships under strain. How successfully you communicate is a vital measure of how well you deal with change. "Communication during Organizational Change" starts by recognizing that the first factor in successful communication is how you feel inside. The unfamiliar tends to generate stress, and when you are stressed you do not communicate well. This course addresses this problem proactively. It also equips you with the communication strategies needed to enable you to be a positive influence in the workplace. Finally, you will learn to communicate successfully when faced with unfamiliar patterns of work and interaction.
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Communication during Organizational Change
Overview:
Change can be shocking to you and your co-workers. By definition, it is a time of uncertainty and, therefore, turbulence, and it puts relationships under strain. How successfully you communicate is a vital measure of how well you deal with change. "Communication during Organizational Change" starts by recognizing that the first factor in successful communication is how you feel inside. The unfamiliar tends to generate stress, and when you are stressed you do not communicate well. This course addresses this problem proactively. It also equips you with the communication strategies needed to enable you to be a positive influence in the workplace. Finally, you will learn to communicate successfully when faced with unfamiliar patterns of work and interaction.Pre-Requisites:
None.Target Audience:
Individuals who have to adapt themselves to the demands of organizational changeModality:
WEBLesson:
Course Overview|Lesson Overview| - understand the benefits of knowing how stress affects communication during times of change.|Recognizing Damaging Stress| - recognize examples of the signs of damaging stress.|Identifying Stresses that Need Controlling| - decide which stresses a given individual should take immediate action to control in a given scenario.| - identify examples of techniques used to keep a stress journal.|Knowing How to Control Stress| - match the approaches to controlling stress to examples.|Lesson Overview| - identify the benefits of being able to positively influence personal communication during organizational change|Using Communication Styles to Influence Communication| - behave appropriately to positively influence communication with an individual who has a specific communication style.| - match different communication styles to examples of people displaying those styles.|Maintaining Trust during Change| - recognize examples of the actions required to maintain trust.| - take the actions necessary to maintain trust in a specific change scenario.|Maintaining Rapport during Change| - maintain rapport in a particular change context.|Being a Role Model| - take the actions necessary to be a role model in a given organizational change situation.|Lesson Overview| - identify the benefits of being able to deal with conflicts that result from organizational change.|The Seeds of Conflict during Change| - match examples of the causes of conflict to examples of them in an organizational change situation.|Defusing Conflict| - recognize examples of actions that help to defuse conflict in a given situation.|
About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6. 10
- Access 2003
- Acrobat 6. 0
- ASP
- ASP. NET
- C
- Captivate 1. 0
- Crystal Reports 8. 5
- Crystal Reports v10
-...
