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Provided by: Pitman Training Centre London Telesales Training |
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This programme is available in-company for groups of 6-12 delegates.
All material and role plays are tailored to the specific needs of the business.
In one action-packed day, you'll learn:
What to plan for outbound and inbound calls
Getting past the gatekeeper on cold calls
Opening an outbound telesales call
How to start the sales process on an inbound call
Qualifying the prospect/ opportunity
Probing and fact finding
Presenting the features and benefits of your offering
Listening for buying signals
Trial closing
Objection handling
Final closing
Upselling and cross-selling
Dealing with rejection
All material and role plays are tailored to the specific needs of the business.
In one action-packed day, you'll learn:
What to plan for outbound and inbound calls
Getting past the gatekeeper on cold calls
Opening an outbound telesales call
How to start the sales process on an inbound call
Qualifying the prospect/ opportunity
Probing and fact finding
Presenting the features and benefits of your offering
Listening for buying signals
Trial closing
Objection handling
Final closing
Upselling and cross-selling
Dealing with rejection
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Training
Provided by Pitman Training Centre London
About The Training Provider: Pitman Training Centre London
Pitman Training Centre London - We are Pitman Training London (High Holborn and Notting Hill), silver award winners of the "Best Learning Centre" category in the National IT Training Awards. We're also a Microsoft IT Academy We provide executive pa courses, legal secretarial courses, medical secretary training, secretarial skills, touch typing, shorthand, bookkeeping and Sage courses, payroll training, courses in Word,...
