|
Provided by: Pitman Training Centre London Telesales For SuccessBusiness and Management Skills |
 |
Training
Provided by Pitman Training Centre London
This programme is available in-company for groups of 6-12 delegates.
All material and role plays are tailored to the specific needs of the business.
In two action-packed days, you'll learn:
What to plan for outbound and inbound calls
Getting past the gatekeeper on cold calls
Opening an outbound telesales call
How to start the sales process on an inbound call
Qualifying the prospect/ opportunity
Probing and fact finding
Presenting the features and benefits of your offering
Listening for buying signals
Trial closing
Objection handling
Final closing
Upselling and cross-selling
Dealing with rejection
|
|
||||||||||||
Telesales For Success
This is a tailored course offered in-company.
Your instructor will carry out a detailed needs analysis before tailoring workbook material from our extensive library and creating exercises and role plays based on the specific needs of the business.
The programme will be delivered in workshop style with a high level of delegate participation.
We will also use our unique training methodology to take delegates on a voyage of discovery where learners build consensus with others on practical and effective approaches to everyday business challenges.
While we expect delegates to learn to sell more effectively and with greater assertiveness than at present, we rely on linguistics to enthuse and motivate buyers rather tahn hard selling.
Your instructor will carry out a detailed needs analysis before tailoring workbook material from our extensive library and creating exercises and role plays based on the specific needs of the business.
The programme will be delivered in workshop style with a high level of delegate participation.
We will also use our unique training methodology to take delegates on a voyage of discovery where learners build consensus with others on practical and effective approaches to everyday business challenges.
While we expect delegates to learn to sell more effectively and with greater assertiveness than at present, we rely on linguistics to enthuse and motivate buyers rather tahn hard selling.
About The Training Provider: Pitman Training Centre London
Pitman Training Centre London - We are Pitman Training London (High Holborn and Notting Hill), silver award winners of the "Best Learning Centre" category in the National IT Training Awards. We're also a Microsoft IT Academy We provide executive pa courses, legal secretarial courses, medical secretary training, secretarial skills, touch typing, shorthand, bookkeeping and Sage courses, payroll training, courses in Word,...
