Managing Teams

Training Provided by Learn Skills An important organising structure, teams support integrated decision making and provide complex problem resolution using multi-disciplinary input. This course provides in depth training in all aspects of modern workplace teams including the key concepts underlying teams, the various roles and relationships within teams, the practical aspects of operating teams and group dynamics.

Managing Teams Key Concepts
60 minutes of learning covering the following topics:
Introduction
The Importance of Teams
When to Use a Team
Benefits of Team-Working
Types of Teams
Project teams
Product teams
Process teams
Ongoing teams
Modern Teams
Cross-functional team
Global teams
Quality team
Customer - Supplier teams
Virtual teams
Self-managed teams
The Work of a Team
Why Invest Time to Develop a Team?
Phases of Team Development
Forming
Storming
Norming
Performing
Adjourning
Team Phases Summary
Encouraging Development
Modelling Team Effectiveness
Characteristics of High Performance Teams
Purpose
Leadership
Competent Members
Structure
Team Relationship Management
Rewards and Recognition
External Support
Review and Results
Reflection
Communication Plan

Roles and Relationships
35 minutes of learning covering the following topics:
Roles and Responsibilities
Champion / Sponsor
Team Leader
Team Facilitator
Leader Role vs. Facilitator Role
Team Recorder
Team Member
Diversity
Roles and Responsibilities Matrix
Leader Behaviours
Being Visionary
Modelling Behaviour
Setting directions and removing barriers
Fostering shared responsibilities
Team Relationships
Task Roles
Maintenance Roles
Individual Roles
Effective Relationships
Case Study

The Team at Work
50 minutes of learning covering the following topics:
Team Charter
Initial Team Meeting
Team Boundaries
Empowerment
Resources
Reporting
Completion Criteria
Mission and Goals
Team Strategy
Independent
Collaborative
Integrated
Ground Rules
Communication Plan
Recognition

Group Dynamics
60 minutes of learning covering the following topics:
Introduction
Effective Team Meetings
Understanding Team Members
Integrating New Team Members
Team Learning
Team Decision Making
Barriers to Consensus
Decision-Making Tools
For and Against List
Decision Matrix Tool
Decision-Making Software

About The Training Provider: Learn Skills

More Management Training Training from Learn Skills

• Accounting Basics
• Change Management
• Continuous Improvement to Systems and Processes
• Effective Project Management
• Effective Workplace Relationships
• Leadership and Motivation
• Managing Quality Customer Service
• Managing to Achieve Planned Outcomes
• Negotiation Skills