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Provided by: Training Link Education S.E.A Certificate in Business Practices DevelopmentManaging People |
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Training
Provided by Training Link Education S.E.A
Aim: Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs.
The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005.
Target Audience: The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills.
Format: Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, student receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment.
Related Awards, Degrees or Certifications: ABC
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Certificate in Business Practices Development
Content: Unit 5 Principles of Coaching Staff
Unit Content
What is meant by coaching, mentoring and feedback
In what circumstances coaching can help
Setting SMART objectives
Providing feedback in a sensitive constructive manner
Judging when to intervene
Common problems encountered in coaching and mentoring
Unit 6 Delegation Responsibility and Authority
Unit Content
What is delegation (and what it is not)
Responsibility and authority what this means for delegation
Deciding what to delegate
Developing clear guidelines for delegation
The need for clear communication
Agreeing outcomes and reporting requirements
Monitoring without interfering
Reviewing and evaluating delegation
Unit 7 Influencing people at Work
Unit Content
The role of influencing in relation to staff, colleagues, customers suppliers and stakeholders
The purpose of influence win: win or win: lose
The difference between influencing and exercising authority
Leadership styles and their relevance to influencing
The use of language, body language and tone in influencing
The balance between authority, persuasion and motivation
Unit 8 Problem Solving at Work
Unit Content
Defining the problem knowing the root cause
Gathering information about the problem and solutions
Developing alternatives considering all available options
Evaluating alternatives listing the pros and cons of each solution
Implementing a solution planning for success
Monitoring how to monitor progress
Reviewing and evaluation the need for learning from experience
Core Unit 1 Reviewing and Improving Business Practices
Unit Content
The importance of active, rather than passive learning
Prioritising actions through impact assessment techniques
Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones
Monitoring change including obtaining feedback, measuring impact, quality assurance
Planning future learning and development including sources of information and advice
Unit Content
What is meant by coaching, mentoring and feedback
In what circumstances coaching can help
Setting SMART objectives
Providing feedback in a sensitive constructive manner
Judging when to intervene
Common problems encountered in coaching and mentoring
Unit 6 Delegation Responsibility and Authority
Unit Content
What is delegation (and what it is not)
Responsibility and authority what this means for delegation
Deciding what to delegate
Developing clear guidelines for delegation
The need for clear communication
Agreeing outcomes and reporting requirements
Monitoring without interfering
Reviewing and evaluating delegation
Unit 7 Influencing people at Work
Unit Content
The role of influencing in relation to staff, colleagues, customers suppliers and stakeholders
The purpose of influence win: win or win: lose
The difference between influencing and exercising authority
Leadership styles and their relevance to influencing
The use of language, body language and tone in influencing
The balance between authority, persuasion and motivation
Unit 8 Problem Solving at Work
Unit Content
Defining the problem knowing the root cause
Gathering information about the problem and solutions
Developing alternatives considering all available options
Evaluating alternatives listing the pros and cons of each solution
Implementing a solution planning for success
Monitoring how to monitor progress
Reviewing and evaluation the need for learning from experience
Core Unit 1 Reviewing and Improving Business Practices
Unit Content
The importance of active, rather than passive learning
Prioritising actions through impact assessment techniques
Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones
Monitoring change including obtaining feedback, measuring impact, quality assurance
Planning future learning and development including sources of information and advice
About The Training Provider: Training Link Education S.E.A
Training Link Education S.E.A - We are a leading distance education provider of accredited distance learning / correspondence courses (home study), each providing you with a recognised award or qualification. Our passion is to assist those who lack the accessibility to quality and affordable education. Regardless of your nationality, race or background, we have put in place a Quality Student Policy that provides all students...
