Interpersonal Communication Skills

Certificate Program Provided by Meirc Training and Consulting By the end of the program, participants will be able to: Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior. Understand the verbal and non-verbal components of the human communication process. Develop skills in listening actively and empathetically to others. Apply effective ways to deal with conflict on the job. Learn how to give and receive criticism in a constructive manner.

Interpersonal Communication Skills The Process of Human Communication
Barriers to Communication
Overcoming These Barriers
Verbal and Non-verbal Elements
One-way Versus Two-way Communication
Personal Development Profile
Personal Development Profile (Using DiSC Instrument)
Communication within Groups
The Importance of Listening
The Listening Self Inventory
Tips to Improve Active Listening Skills
The Significance of Perception in Human Relationships
Assertive Communication
Assertive Versus Passive
Assertive Versus Aggressive
Dealing with Difficult People
Managing Conflict
Dealing with Different Personalities
Constructive Criticism and Feedback
How to Give Criticism
How to Receive Criticism

About The Training Provider: Meirc Training and Consulting

More Communication Skills Training from Meirc Training and Consulting

• Advanced Communication Skills - Dubai
• Advanced Presentation Skills - Communication Skills
• Basic Presentation Skills
• Facilitation Skills Managing Group Dynamics - Communication Skills
• How to Conduct Productive Meetings - Communication Skills
• Interdepartmental Communication - Kuala Lumpur Dubai
• Making Powerful Presentations - Communication Skills
• Managing Meetings