CCVP Bootcamp

Training Provided by VoiceBootcamp 5109 Steele Ave West Suite 330, Toronto, Ontario, M9L 2Y8, Canada Tel: 1-416-746-7037 Email: sales@voicebootcamp. com Web: www. voicebootcamp. com CCVP Plus Bootcamp The CCVP certification recognizes the increased importance placed on IT professionals of today who are responsible for integrating voice technology into underlying network architectures. Individuals who earn a CCVP certification can help create a telephony solution that is transparent, scalable, and manageable. Earning a CCVP certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. The certification content focuses on Cisco Unified Communications Manager (formerly Unified CallManager), quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches CCVP Plus Bootcamp Package & Benefits - $6, 999 USD CCVP Plus Bootcamp Package & Benefits - $6, 999 USD Duration: 12 Days Hours per day: 12 hours per day Theory: 30 % Lab : 70% Rack Access 200 hours after the bootcamp (no one else is offering this) Re-take Policy Re-takes are FREE Exams Fee Some package Exam fees are included*** Why VoiceBootcamp? We are wholly focused on Unified Communications with both Cisco and Microsoft. As Unified Communications is our main focus we only concentrate on UC mastery, not other areas such as R/ S, Security or Storage thus giving us an unsurpassed edge on our competitors. VoiceBootcamp is recognized worldwide. VoiceBootcamp is actively conducting CCIE Voice and CCVP Plus Bootcamps around the globe (Including; Toronto Canada, USA, Dubai, India, Singapore, Indonesia and the U. K....) VoiceBootcamp is a division of iNetEnterprise, which is a Microsoft Gold partner and Cisco Premier Partner. In addition to our expert training, we can also offer assistance in recruitment and purchase of hardware and software. 24/ 7 Rack Access availability. All our racks are our very own in-house racks. 24/ 7 On-site access to the site and classroom. We provide our students with the key and security code to the site. 200 hours of CCVP Plus Rack Access after the Bootcamp. The Bootcamp is a total of 144 hours + 200 hours = 344 hours = value of $2150 USD for FREE A 25% Discount towards a CCIE VOICE Bootcamp v3. 0 valid for 1 year. A Free copy of the CCVP Plus Study Kit 5109 Steele Ave West Suite 330, Toronto, Ontario, M9L 2Y8, Canada Tel: 1-416-746-7037 Email: sales@voicebootcamp. com Web: www. voicebootcamp. com Compare CCVP vs. CCVP Plus Cisco's Official Courseware (price based on other institute's website) Cisco Voice over IP 6. 0 5 Days 40 hrs $3295 USD on average Cisco IP Telephony Part 1 5 days 40 hrs $3295 USD on average Cisco IP Telephony Part 2 5 Days 40 hrs $3295 USD on average Troubleshooting Unified Communication 5 Days 40 hrs $3295 USD on Average Cisco Quality of Service - QoS 5 Days 40 hrs $3295 USD on Average 25 days 200 hrs $16, 475 USD Total Voice Bootcamp CCVP Plus Bootcamp Courseware Topic Name # of Days Hrs Days Cisco Voice over IP 6. 0 2 Days 24 1 & 2 Cisco IP Telephony Part 1 2 days 24 3 & 4 Cisco IP Telephony Part 2 2 days 24 5 & 6 Troubleshooting Unified Communication 1 day 12 7 Quality of Service - QoS 1/ 2 day 6 8 Practice Test Reviews each day. 1/ 2 day 6 8 Plus Module: Basic CallManager Express Integration with Unity Exp Voicemail 1 day 12 9 Basic Integration and configuration of Unity Connection 7. 0 1/ 2 Day 6 10 Basic Integration and Configuration of MeetingPlace Express 1/ 2 Day 6 10 Basic Integration and Configuration of Cisco Presence 7. 0 1/ 2 Day 6 11 Basic Integration and Configuration of Cisco Contact Center Express 1/ 2 day 6 11 Full Day Labs 1 12 12 12 Days 144 $6999 USD As a CCVP Plus, you will not only know how to administer Cisco UCM 7. 0, but will also have working knowledge of how to configure and administer basic Cisco Presence 7. 0, Contact Center Express, MeetingPlace Express, Unity Connection, CME/ Unity Express. Basically, you will be a CCVP with a wider and more comprehensive skills set, where as if you take Cisco's official course, you will just be a CCVP. 5109 Steele Ave West Suite 330, Toronto, Ontario, M9L 2Y8, Canada Tel: 1-416-746-7037 Email: sales@voicebootcamp. com Web: www. voicebootcamp. com The BIG QUESTION: How do we do it? How do we reduce 25 days course to 12 days Repeated TOPICS Many topics are repeated 2 to 3 times. i. e. o Deployment Model Single Site vs. Multi Site Covered in CVOICE Covered in CIPT 1 Covered in CIPT 2 However, we only cover these topics in one chapter. Each type of gateway such as H323, SIP, MGCP and Gatekeeper is repeated in CVOICE, CIPT1 and TUC Unnecessary TOPICS There is a whole new chapter just on how to install software known as Cisco VT Advantage. Now do you really want to pay an institute $16, 000 to learn how to install software? Anyone can install Cisco VT Advantage which is like installing MS Office. We have eliminated unnecessary topics that are not covered in the exams Self Study Kit for QoS module a) We have removed the QoS module however, the voice module is covered. The reason why we removed the QoS, is that if you do not have a background in Routing and Switching, you will not understand QoS at all. Besides, most of the tasks in the QoS is theoretical which you can read at www. cisco. com for FREE. So why not just focus on the QoS part that is related to VOICE. We provide a self-study kit for QoS plus rack access for candidates to practice along with the Lab Guide. However, we strongly suggest that candidates read their QoS part from QoS SRND which is free documentation. We reduce theory, because we believe you can read the detail theory of any particular topic from Cisco SRND Guides (SRND = Solution Reference Network Design Guide) available from www. cisco. com/ go/ srnd We focus mostly on the LAB which gives you the basic theory of what a Hunt Group is, for example, and show you the lab and let you do the lab. From the Troubleshooting Module, we have removed the repeated topics and focus on new topics and the labs. 5109 Steele Ave West Suite 330, Toronto, Ontario, M9L 2Y8, Canada Tel: 1-416-746-7037 Email: sales@voicebootcamp. com Web: www. voicebootcamp. com What to expect from CCVP Plus: You will learn how to deploy, configure, install VoIP solutions and test the labs. At theend of the class, you will be familiar with how to design Enterprise Level Networks. We provide basic theory; you will learn how to do the most complicated CCVP lab available which Cisco does not offer. Practice Test questions will be provided and reviewed as part of the class Labs will be conducted in the CCIE VOICE Racks therefore you will be familiar with how CCIE Candidates prepare for the most notorious lab out there Aside from the regular CCVP, you will also learn the following applications that are highly in demand such as Cisco Communication Manager Express (for small business) Cisco Unity Connection and Express Cisco Presence Server 7. 0 Cisco MeetingPlace Express 2. 0 Cisco Unified Contact Center Express 7. 0 No other CCVP bootcamp in the world as of Jan 2009 is offering this package. Let's be honest, you will not be an expert on these extra 6 programs. However, you will be familiar with what they are, how they work, and how to make these modules work with the rest of the CCVP modules. What we expect from the candidate: Read the Cisco SRND Guide prior to the class, during the class as well as after the class Complete all the labs as soon as possible while continuing to read the SRND Guides. Take a topic and try extra labs if possible. Willing to stay in class for 10 to 12 hours per day 5109 Steele Ave West Suite 330, Toronto, Ontario, M9L 2Y8, Canada Tel: 1-416-746-7037 Email: sales@voicebootcamp. com Web: www. voicebootcamp. com Course Agenda: Day 1: Cisco Voice over IP v6 o Introduction to IP Telephony o TDM and Voice Technology - Signaling o Codec's/ DSP/ Bandwidth Calculation o Configuring Analog Voice ports CVOICE Lab o Configuring Analog Voice Interface FXS o Configuring Analog Voice Interface FXO o Configure FXS Port with Caller ID o Configure a basic POTS Dial Peer o Configure POTS Dial Peer with Forward Digits o Configure POTS Dial Peer with No Digit Strip o Configure Basic Voice Dial Peer o Configure Voice Dial Peer with single codec o Configure Voice Dial Peer with Multiple Codec o Restrict number of connection per dial peer o Define Redundancy using Voice Dial Peer between two CallManager o Calculate Voice Bandwidth Requirement o Configure T1/ E1 Interface using ISDN Signal o Configure Dial Peer to support incoming DID number o Configure Basic H323 setting on R2 and R3 Router o Reduce H225 timeout globally Day 2: Cisco Voice over IP v6 o Configuring Digital Voice Ports o Configuring Dial Peers/ Digit Manipulation o Voice gateways - h323, sip, mgcp and gatekeeper o Cisco Unified Border Element CVOICE Lab o Configuring Gateway for H323 RAS o Configure h323 gateway parameters - h225, overlap, DTMF o Configure H323 Call Preservation o Configure Basic SIP Service o Configure Basic MGCP Gateway o Configure a dial peer with voice translation rule o Configure 911, Local and Long Distance Dial Plan with Proper Caller ID o Configure Redundant Calling Path o Implementing Calling Privileges o Implement Basic Gatekeeper using Single Zone o Implement Basic Gatekeeper using Two Zone o Implement Gatekeeper with Technology Prefix for each gateway o Implement Gatekeeper with Single Tech-prefix for multiple gateway o Implement Gatekeeper with Call Admission Control o Implement Cisco Unified Border Element 5109 Steele Ave West Suite 330, Toronto, Ontario, M9L 2Y8, Canada Tel: 1-416-746-7037 Email: sales@voicebootcamp. com Web: www. voicebootcamp. com Day 3: Cisco IP Telephony Part 1 o Introduction to Cisco Unified Communications Manager o License model o LDAP Integration o Deployment Model o Administration of Cisco Unified Communications Manager o Single-Site, On-Net Calling o Gateways CIPT 1 Lab o Installation of Unified Communication Manager Publisher o Installation of Unified Communication Manager Subscriber o Upgrading Unified Communication Manager to 7. X o Configuring Cisco Unified Communications Manager Initial Settings o Managing User Accounts in Cisco Unified Communications Manager o Configuring Voice VLANs to Support IP phones o Registering IP Phone - Auto Register and Manual o Using BAT to register IP Phone o Configuring 3rd party SIP IP phone o Implementing MGCP Gateway Day 4: Cisco IP Telephony Part 1 o Dial Plan, Class of service o Single-Site, Off-Net Calling o Implementation of Media Resources, Features and Applications o Configuring Presence Capability CIPT 1 Lab o Configuring Cisco Unified Communications Manager Call Routing Components o Implementing Local Route Group o Implementing Digit Manipulation o Implementing Calling Privileges in Cisco Unified Communications Manager o Implementing Media Resources o Configuring Cisco Unified Communications Manager User Features o Configuring Presence-Enabled Speed Dials and Lists Day 5: Cisco IP Telephony Part 2 o Deployment Model o SRST/ MGCP Fall Back o Call Admission control o Mobility - Single Number Reach CIPT 2 Lab o Implementing Multisite Dial Plans - Access Code o Implementing Cisco Unified SRST and MGCP Fallback 5109 Steele Ave West Suite 330, Toronto, Ontario, M9L 2Y8, Canada Tel: 1-416-746-7037 Email: sales@voicebootcamp. com Web: www. voicebootcamp. com o Implementing Cisco Unified Communications Manager Express as SRST o Fallback o Implementing Bandwidth Management o Implementing Call Admission Control o Implementing Device Mobility Day 6: Cisco IP Telephony Part 2 o Device Mobility o Local Device Pool Call Routing o Call Admission Control o PKI Security Infrastructure CIPT 2 Lab o Implementing Cisco Unified Communications Manager Extension Mobility o Implementing Cisco Unified Mobility - Single Number Reach o Implementing IP Manager Assistance and Attendant Console o Implementing Mobile Voice Access o Implementing Intercom Solution & Direct Call Park o Integrating Microsoft Active Directory Day 7: Troubleshooting Unified Communication o Troubleshooting Methodology for Cisco Unified Communications Systems o Gathering Information for Troubleshooting o Troubleshooting Common Endpoint Registration Issues o Cisco Unified CallManager Availability Issues o Troubleshooting Cisco Unified CallManager Security Issues o Troubleshooting Database Replication Issues o Troubleshooting LDAP Replication Issues o Basic Troubleshooting Methodology o Troubleshooting IP Phone Registration o Troubleshooting UCM services o Troubleshooting LDAP Authentication and Directory Services o Troubleshooting Common Gateway Registration Issues o Overview of Call Setup Issues o Troubleshooting On-Premise Single-Site Calling Issues o Troubleshooting Off-Site Call Issues o Troubleshooting Intercluster Dial Plan Issues o Troubleshooting Gatekeepers in a Cisco Unified Communications System o Defining Common Voice and Video Quality Issues o Configure UCM Logging, Alarm, and Traces o Install and Configure RTMT o Troubleshoot Gateways registration o Troubleshoot Gatekeeper registration and calls o Troubleshooting VoIP Quality Problems 5109 Steele Ave West Suite 330, Toronto, Ontario, M9L 2Y8, Canada Tel: 1-416-746-7037 Email: sales@voicebootcamp. com Web: www. voicebootcamp. com Day 8 Cisco Quality of Service o Quality of Service o Introduction to IP QoS o Understanding the Need for QoS o Identifying IP QoS Mechanisms o Introduction to Marking and Classification o Introducing Modular QoS CLI o Introducing AutoQoS o Configure QoS in Switches and Routers o Configure DSCP Value for IP Phone on Switches o Re-Mark IP Phone DSCP Value on Routers o Configure MQC o Configure and Implement Auto-QoS Day 9 CallManager Express with Unity Express Unified Communication Express Overview of CallManager Express Overview of Features and Capabilities Setup Basic CallManager Express 7. 0 Register SCCP IP Phone Configure CallManager Express system parameters Configure basic call coverage- hunting, forward etc Configure Intercom and Paging solution Configure web support for administrator Configure Night Service Bell Configure after-hours call restriction Configure PSTN gateway and basic Dial Peer Overview of Unity Express Discussion of Integration requirement and Deployment model Unity Express Features and capability Setup basic Unity Express Integration with CME Configure basic settings with CUE Configure mailbox for IP Phones Configure advanced mailbox parameters Configure Group Delivery mailbox Configure Auto Attendant Day 10 Integration of Unity Connections 2. x o Unity Connection o Overview of Unity Connection Features o Overview of Integration Requirement o Overview of Call Flow of UCM to Unity o Integration of Unity Connection with UCM 7. 0 o Configure Mailbox and User settings o Integrate with Microsoft Active Directory o Setup basic Call Hander 5109 Steele Ave West Suite 330, Toronto, Ontario, M9L 2Y8, Canada Tel: 1-416-746-7037 Email: sales@voicebootcamp. com Web: www. voicebootcamp. com o Configure basic Call Routing Day 10 Integration of MeetingPlace Express 2. x o MeetingPlace Express o Introduction to MeetingPlace Express o Introduction to License and Ports o Discussion of LDAP and Internal Authentication o Advantage and Disadvantage of MPX o Demonstration of Web/ Audio/ Video Conference o Configure system parameter MeetingPlace Express o Integrate MPX with MS Active Directory o Configure Call Control with UCM 7. 0 o Register MPX as a conference bridge with UCM 7. 0 o Configure basic User profiles and Groups o Schedule basic web and audio conference o Integrating Cisco Unified MeetingPlace Express With Microsoft Outlook o Configure IP Phone to view and attend schedule meetings o Configure E-Mail Notifications for Cisco Unified Meeting Express o Customizing the Cisco Unified MeetingPlace Express End-User Interfaces Day 11 Integration of Presence Server 7. 0 o Unified Presence 7. 0 o Introduction to Unified Presence 7. 0 o Overview of integration requirement o Review of Presence features and applicable scenario o Review of UCM Users requirement o Overview of Microsoft OCS Integration Requirement o Integrating CUPS with CUCM 7. 0 o Assigning Capabilities to USERS o Adding CUPC End point to the CUCM 7. 0 o Adding users to the CUPS 7. 0 o Integrating CUPC with Meeting Place Express o Integrating CUPC with Unity o Integrating CUPC with LDAP o Integrating Microsoft office communicator with CUPS o IP Phone messenger Service Day 11 Integration of UCCX contact center o Unified Contact Center Express 7. 0 o Introduction to Cisco Unified Contact Center o Discussion of Integration steps and requirement o Overview of Cisco IP Phone Agent o Overview of JTAPI and HTTP Triggers o Integrate Unified Contact Center Express with UCM 7. 0 o Configure IP Phone Agents o Configure basic Call Center Application using JTAP Trigger o Configure basic UCCX Application with HTTP Trigger 5109 Steele Ave West Suite 330, Toronto, Ontario, M9L 2Y8, Canada Tel: 1-416-746-7037 Email: sales@voicebootcamp. com Web: www. voicebootcamp. com o Write a basic UCCX Scripts with two Menu options o Install and Configure Agent Desktop Application Day 12 Full CCVP Lab - 8 to 12 hours

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