Training
Provided by Centre for Creative Thinking
Managers can no longer depend on their IQ to get things done. The
Emotional Intelligence (commonly known as EQ) is the critical success factor that will ensure success in the workplace. The EQ concept is basically focuses on our ability to manage ourselves and how we manage the relationship with others. Getting and remaining connected with people is critical for the success of managers.
Managers who are able to build and sustain commitment, trust and rapport with their employees invariably experience positive results ion getting things done. Their ability to relate to the needs of others and use that understanding to bring out the best from them is a critical EQ competency every manager should possess. Managers need to understand their personal feelings and emotions first, before attempting to get things done through others. Your
Management Success, depends on your ability to use the Emotional Intelligence (commonly known as EQ) skills in your course of work as a manager.
Training
Objectives
Upon the completion of this workshop participants will be able to:
a Understand the elements of EQ
a Know how feelings and emotions affect performance
a Assist their employees to set realistic and achievable goals
a Manage their feedback, continuous learning and personal development more
effectively.
a Provide effective reinforcement to their subordinates and other people who are doing their best and attempting to do their best at work
a Seek and develop innovative ideas to work
problems
a Adopt a higher level of service orientation at
the workplace
a Use the skills to cooperate and collaborate more
effectively to achieve the organisational and
personal goals
Call
012-3479113 (for
Malaysian clients)
| This is primarily ilt training |  | Contact Centre for Creative Thinking for more information |
|
| Duration: | 2 days | | Training Presented in: | English |
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