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Provided by: Meirc Training and Consulting The Professional Executive Assistant - Administration and SecretarialBusiness Intelligence |
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Certificate Program
Provided by Meirc Training and Consulting
Practice advanced administration and secretarial techniques.
Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill.
List the main causes of stress and the techniques needed to control them.
Prepare a meeting agenda and take minutes accurately.
Improve professional skills in communicating with the internal/ external public in an effective manner.
Related Jobs or Careers: Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others.
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The Professional Executive Assistant - Administration and Secretarial
Role of the Executive Assistant/ PA
Professional Behavior
Required Qualities for Success
Key Skills of the Executive Assistant/ PA
Technical
Human
Administrative
Interpersonal Communication with:
Boss
Colleagues
Subordinates
Clients
Being Assertive
Written Communication
Memos and Letters
E-mails
Note-taking from Text
Note-taking from Speech
Proof Reading
Controlling Stress
Symptoms
Causes
Solutions
Organizing Meetings
Preparing the Agenda
Taking Minutes
Dealing with Visitors and Improving Customer Service
Screening Techniques
Firm but Friendly Approach
The Internal and External Customers
Handling Complaints
Professional Behavior
Required Qualities for Success
Key Skills of the Executive Assistant/ PA
Technical
Human
Administrative
Interpersonal Communication with:
Boss
Colleagues
Subordinates
Clients
Being Assertive
Written Communication
Memos and Letters
E-mails
Note-taking from Text
Note-taking from Speech
Proof Reading
Controlling Stress
Symptoms
Causes
Solutions
Organizing Meetings
Preparing the Agenda
Taking Minutes
Dealing with Visitors and Improving Customer Service
Screening Techniques
Firm but Friendly Approach
The Internal and External Customers
Handling Complaints
About The Training Provider: Meirc Training and Consulting
Meirc Training and Consulting - Meirc Training and Consulting offers a comprehensive range of training courses in Dubai and executive training in Dubai and outside the UAE in regions which include the Middle East, North Africa and Europe. Meirc has expertise in wide areas as follows:
Leadership and Management,
Interpersonal Skills,
Communication Skills,
Business Writing,
Human Resources Management,
Training and...
