Facilitation Skills Managing Group Dynamics - Communication Skills

Certificate Program Provided by Meirc Training and Consulting Identify and explain the process and value of facilitation. Examine the core concepts and competencies required to understand the dynamics of group process and facilitation. Recognize groups dynamics and balance between task and maintenance functions. Apply facilitation tools and techniques in a variety of situations. Ultimately improve their role as facilitators.

Facilitation Skills Managing Group Dynamics - Communication Skills Introduction
The Whats and Whys of Facilitation
How Facilitating Differs form Training and Presenting
Desirable Facilitating Behaviors and Competencies
Factors Affecting Facilitation
Effective Facilitation: Managing Structure Not Content
Understanding and Using Quality Communication
Characteristics of Effective Facilitators
Active Listening:
Identifying Your Preferred Listening Style: The Personal Listening Profile
Encouraging Participation and Asking Questions
Facilitation Tools and Exercises
Tools for Generating Ideas: Brainstorming, Storyboarding, Mind Mapping, Cause and Effect Diagram, Force Field Analysis
Tools for Narrowing and Selecting Ideas
Multivoting and The Nominal Group Technique
Tools for Evaluating Alternatives and Getting to Agreement
Plus and Minus Technique
Priority Analysis
Consensus and Team Building Activities
Facilitation Problems
Handling Difficult Team Members
Resolving Group Conflict
Sharing Feedback on Practical Facilitation Sessions Conducted by Participants

About The Training Provider: Meirc Training and Consulting

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