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Provided by: Meirc Training and Consulting Retail Selling Creating Memorable Shopping Encounters - Sales and MarketingBuilding Relationships |
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Certificate Program
Provided by Meirc Training and Consulting
Develop the necessary competence and attitude to maximize sales and create long-term customer loyalty.
Understand customer behavior in a retail environment.
Use practical selling skills to guide their customers through a defined customer decision process.
Ensure a positive shopping experience.
Generate outstanding customer service.
Related Jobs or Careers: All retail sales staff, plus team leaders and supervisors accountable for sales.
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Retail Selling Creating Memorable Shopping Encounters - Sales and Marketing
What Customers Really Want
Uncovering Your Customers Hierarchy of Needs
Understanding the Customer Decision Making Process
Why People Buy?
Helping Browsers Becoming Buyers
The Three Fold Process
The New Role of Retail Sales People
First Impressions
Verbal and Non Verbal Responses in Sales
Probing and Opening
Supporting Customers Needs
Closing
Handling Customer Indifference and Attitudes
Handling Objections
True Relationship Selling
Sales Strategies
Fatal Errors
An Excellent Sales Approach
The Seven Secrets of Selling
Sales Strategies That Fail
The Importance of Words
Creating Rapport through Customer Communication
Body Language in Communication
Active Listening Skills
Dealing with Difficult Customers
Retail Phone Communication
Customer Service Excellence in Retail
Customer Service Core Competencies
Handling Customers Complaints
The Before and After Customer Service
Field Visit to Evaluate Retail Sales Performance
Uncovering Your Customers Hierarchy of Needs
Understanding the Customer Decision Making Process
Why People Buy?
Helping Browsers Becoming Buyers
The Three Fold Process
The New Role of Retail Sales People
First Impressions
Verbal and Non Verbal Responses in Sales
Probing and Opening
Supporting Customers Needs
Closing
Handling Customer Indifference and Attitudes
Handling Objections
True Relationship Selling
Sales Strategies
Fatal Errors
An Excellent Sales Approach
The Seven Secrets of Selling
Sales Strategies That Fail
The Importance of Words
Creating Rapport through Customer Communication
Body Language in Communication
Active Listening Skills
Dealing with Difficult Customers
Retail Phone Communication
Customer Service Excellence in Retail
Customer Service Core Competencies
Handling Customers Complaints
The Before and After Customer Service
Field Visit to Evaluate Retail Sales Performance
About The Training Provider: Meirc Training and Consulting
Meirc Training and Consulting - Meirc Training and Consulting offers a comprehensive range of training courses in Dubai and executive training in Dubai and outside the UAE in regions which include the Middle East, North Africa and Europe. Meirc has expertise in wide areas as follows:
Leadership and Management,
Interpersonal Skills,
Communication Skills,
Business Writing,
Human Resources Management,
Training and...
