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Provided by: Meirc Training and Consulting Re-engineering Your Organization A Road Map to Business Process Improvement - Quality and ProductivityBusiness Process Management |
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Certificate Program
Provided by Meirc Training and Consulting
Understand the terminology and benefits of re-engineering.
Distinguish between analysis from a functional view and a process view.
Build an understanding of the approach and techniques to apply when processes need to be re-engineered.
Maximize customer satisfaction by matching process design to customer needs.
Redesign workflow and structure successfully within the business.
Related Jobs or Careers: Personnel considering, participating in, or affected by a re-engineering project.
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Re-engineering Your Organization A Road Map to Business Process Improvement - Quality and Productivity
Introduction to Business Process Re-engineering
The Need for Re-Engineering
Determining What Re-Engineering Is, and Is Not
Focusing on the Business Process
Achieving Cost Reduction and Revenue Generation Goals
The Business Process View
Business Process Scoping
Building and Using the Context Diagram
Creative Right-brain Thinking
Understanding the Business Process
Gathering Process Information
Modeling the Business Process Maps
Uncovering Core Business Processes and Targeting the Customer
Re-Designing the Business Process
Patterns of Re-design:
Re-engineering
Simplification
Value Added Analysis
Gaps and Disconnects
Rolling Out the Re-engineered Process
Re-educating the Workforce
Linking Metrics with Customer Satisfaction
Supporting Ongoing Process Improvement
Monitoring and Measuring Results Establishing Performance Measures
Business Process Objectives
Critical Success Factors
Inhibiting Factors
Performance Targets
Best Practices in Business Process Re-engineering from 327 Organizations
The Need for Re-Engineering
Determining What Re-Engineering Is, and Is Not
Focusing on the Business Process
Achieving Cost Reduction and Revenue Generation Goals
The Business Process View
Business Process Scoping
Building and Using the Context Diagram
Creative Right-brain Thinking
Understanding the Business Process
Gathering Process Information
Modeling the Business Process Maps
Uncovering Core Business Processes and Targeting the Customer
Re-Designing the Business Process
Patterns of Re-design:
Re-engineering
Simplification
Value Added Analysis
Gaps and Disconnects
Rolling Out the Re-engineered Process
Re-educating the Workforce
Linking Metrics with Customer Satisfaction
Supporting Ongoing Process Improvement
Monitoring and Measuring Results Establishing Performance Measures
Business Process Objectives
Critical Success Factors
Inhibiting Factors
Performance Targets
Best Practices in Business Process Re-engineering from 327 Organizations
About The Training Provider: Meirc Training and Consulting
Meirc Training and Consulting - Meirc Training and Consulting offers a comprehensive range of training courses in Dubai and executive training in Dubai and outside the UAE in regions which include the Middle East, North Africa and Europe. Meirc has expertise in wide areas as follows:
Leadership and Management,
Interpersonal Skills,
Communication Skills,
Business Writing,
Human Resources Management,
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