Assertiveness Influencing self help program
Communication
Training
Provided by ABC Training Solutions Ltd
Introduction
Business situations occur almost every minute of the working day - conversations with a colleague, phone call from a customer, a supplier or Head Office, department meetings, doing a presentation or selling products - either face-to-face or over the phone. They are all situations in which there is an a outcomea - something gets done, either for you, for the other person(s), or mutual beneficial for both. However it is not just WHAT is achieved, ita s HOW ita s achieved - how you approach the situation, the words you use, the body language you exhibit, how you influence or persuade the person - and also how you feel about yourself afterwards. This self study program concentrates on the skills of the HOW, the assertiveness and the influencing.
Sometimes we need assertiveness and influencing most when getting difficult messages across to colleagues - from dealing with anger down to diplomatically telling a team member that they've put the stapler back in the wrong place (for the 4th time this week!).
If youa ve ever shrugged your shoulders in despair, frustrated with a particular situation, and exclaimed "What can I do?" then youa ll find this self study program invaluable! The tips and techniques covered will even help manage relationships at home too!
Related Jobs or Careers: This program provides useful skills for a wide range of jobs where a degree of influencing and team working is required.
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Assertiveness Influencing self help program
Program Overview
This 95 page self study Assertiveness and Influencing self help program covers:
- Define your personal behavioural style in business dealings with others
- Define what is meant by passive, assertive and aggressive behaviour
- Apply a range of basic assertive techniques at work
- Demonstrate enhanced listening skills
- Give effective feedback to colleagues
- Use positive body language in business situations
- Understand the basic principles of influencing
- Apply a range of basic influencing techniques with peers, managers and internal customers
- 'Market oneself within the company to help achieve career goals
Self study programs are available to purchase in a variety of options - PDF format version for one-person use (our most popular option) or MS Word version for multiple copying rights and permission to amend materials - great for the corporate organisation who wants to offer cost effective training to a number of staff.
The Assertiveness and Influencing self help program is instantly downloadable as soon as payment has been accepted.
Prices
5. 75 UK pounds (inc Value Added Tax) Adobe PDF version for individual use
(Corporate Companies: 110 UK pounds(exc Value Added Tax) Microsoft Word version for multiple copying / use)
About the Author
Bryan Edwards, Founder of ABC Training Solutions Ltd, has over 20 years experience of interpersonal and managerial skills training in commercial and non-commercial organisations. Bryan is a Graduate member of the Chartered Institute of Personnel and Development.
Other self help titles by the Author include Time Management, Present It , Magic Meetings And C. V. & Interview Preparation Guide.
This 95 page self study Assertiveness and Influencing self help program covers:
- Define your personal behavioural style in business dealings with others
- Define what is meant by passive, assertive and aggressive behaviour
- Apply a range of basic assertive techniques at work
- Demonstrate enhanced listening skills
- Give effective feedback to colleagues
- Use positive body language in business situations
- Understand the basic principles of influencing
- Apply a range of basic influencing techniques with peers, managers and internal customers
- 'Market oneself within the company to help achieve career goals
Self study programs are available to purchase in a variety of options - PDF format version for one-person use (our most popular option) or MS Word version for multiple copying rights and permission to amend materials - great for the corporate organisation who wants to offer cost effective training to a number of staff.
The Assertiveness and Influencing self help program is instantly downloadable as soon as payment has been accepted.
Prices
5. 75 UK pounds (inc Value Added Tax) Adobe PDF version for individual use
(Corporate Companies: 110 UK pounds(exc Value Added Tax) Microsoft Word version for multiple copying / use)
About the Author
Bryan Edwards, Founder of ABC Training Solutions Ltd, has over 20 years experience of interpersonal and managerial skills training in commercial and non-commercial organisations. Bryan is a Graduate member of the Chartered Institute of Personnel and Development.
Other self help titles by the Author include Time Management, Present It , Magic Meetings And C. V. & Interview Preparation Guide.
About The Training Provider: ABC Training Solutions Ltd
ABC Training Solutions Ltd - ABC Training Solutions Ltd specialises in producing self help books and training resources for customers worldwide. All of our materials are instantly downloadable as PDF or Microsoft Word documents once payment is received.
Materials include:
Self Study Guides including Time Management, Assertiveness and Influencing, Chairing Meetings, Presentation Skills and C. V. & Interview Preparation...
