EMOTIONAL INTELLIGENCE
Training, Instruction and Documentation
Training
Provided by Personal Mastery Training and Consulting Solutions
2 day programme
Emotional intelligence is at the heart of Self Leadership and good relationships are essential within any organisation. Employees who can manage their own emotions and respond to the emotions of others make better decisions, get the job done more effectively and build relationships with internal and external clients.
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EMOTIONAL INTELLIGENCE
Learning Outcomes
Demonstrate knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work
relations.
Analyse the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations.
Analyse the impact of emotional intelligence on life and work interactions.
Evaluate own level of emotional intelligence in order to determine development areas.
Learn how to give and receive feedback in and emotionally intelligent manner.
Acquire behavioral skills knowledge in the context of self-awareness and emotional intelligence.
Acquire techniques for improving levels of emotional intelligence.
Benefits
The delegate is able to identify and solve problems in which responses show that responsible decisions using critical and creative thinking have been made in relation to the multi-dimensional complexities of emotional intelligence.
The delegate is able to work as a member of a team in improving the emotional intelligence in life and work situations.
The delegate is able to organise and manage him/ herself and his/ her activities responsibly and effectively apply the
principles of emotional intelligence in life and work situations.
The delegate is able to collect, organise and critically evaluate information in applying this information in relation to emotional intelligence in life and work situations.
The delegate is able to communicate effectively using visual, mathematics and language skills in the modes of oral and/ or written presentations in relation to emotional intelligence.
The delegate is able to demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exist in isolation in applying knowledge of and insight into emotional intelligence to self and others.
Who should attend?
Everybody
Demonstrate knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work
relations.
Analyse the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations.
Analyse the impact of emotional intelligence on life and work interactions.
Evaluate own level of emotional intelligence in order to determine development areas.
Learn how to give and receive feedback in and emotionally intelligent manner.
Acquire behavioral skills knowledge in the context of self-awareness and emotional intelligence.
Acquire techniques for improving levels of emotional intelligence.
Benefits
The delegate is able to identify and solve problems in which responses show that responsible decisions using critical and creative thinking have been made in relation to the multi-dimensional complexities of emotional intelligence.
The delegate is able to work as a member of a team in improving the emotional intelligence in life and work situations.
The delegate is able to organise and manage him/ herself and his/ her activities responsibly and effectively apply the
principles of emotional intelligence in life and work situations.
The delegate is able to collect, organise and critically evaluate information in applying this information in relation to emotional intelligence in life and work situations.
The delegate is able to communicate effectively using visual, mathematics and language skills in the modes of oral and/ or written presentations in relation to emotional intelligence.
The delegate is able to demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exist in isolation in applying knowledge of and insight into emotional intelligence to self and others.
Who should attend?
Everybody
About The Training Provider: Personal Mastery Training and Consulting Solutions
Personal Mastery Training and Consulting Solutions - At Personal Mastery Training and Consulting Solutions we are committed to helping people managing well-being and improve performance. We provide public and in-house training programmes, consultancy and coaching to individuals in private and public sector organisations throughout South Africa.
Our training, consultancy and coaching have proved to contribute positively to individual and...
