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Provided by: Lorman Education Services How to Get Your Prospect to Move From "I ll Think It Over" to Yes! |
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Training
Provided by Lorman Education Services
nDoes it drive you crazy when you hear the following responses from customers: "I'll think it over" or "Get back with me" or "Let me get back with you on this?"
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nOften these phrases can be the kiss of death to your deal or project. Let's face the truth - when you hear someone give those replies, most of the time they're not moving in a positive direction. This teleconference will tell you specifically what you can do to reduce the amount of times you get those responses and what to do when you hear those replies. You'll get sales skills, people skills, life skills and marketing skills that will separate and elevate you from the competition. You will understand clearly how to bring a much larger share of your deals or projects to a positive solution. The teleconference will help to greatly ease the agony of dealing with the customer or person stuck in the hold position. This program is essential to increase your sales and positive results while also reducing your frustration.
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How to Get Your Prospect to Move From "I ll Think It Over" to Yes!
Agenda
- Overview
- The Who - Lorman and Mark Tewart
- The What - Outline of the Program and Highlights
- The When - Time and Structure of the Call
- Why - The Problem Faced With This Topic and What the Solution Does for Your Results
- Why This Stall or Objection Happens
- Customer Psychology
- Customer Emotions
- Understanding Four Categories for Objections and Stalls
- Three Types of Objections and Stalls
- Do's and Don'ts
- What Most People Do and Why Should Avoid This
- Proactive Process
- Process to Handle Questions
- Process to Handle Objections
- Process to Move From Objection or Stall to Yes
- Using Unique Marketing and Follow-Up Techniques
- Ideas to Use in the Beginning to Prevent Objections and Stalls
- Ideas to Use Once the Objection or Stall Has Occurred
About The Training Provider: Lorman Education Services
Lorman Education Services - Lorman Education is dedicated to providing cost-effective training opportunities that meet the needs of our members and enhance their skills, knowledge, and competencies.
Please use Priority Code 16175 when registering.
Lorman Education Services began offering continuing education seminars in 1987.
Lorman Education is dedicated to providing cost-effective training opportunities that...
