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Provided by: Bold New Directions Think On Your Feet ®Customer Relationship Management |
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Think On Your Feet ® is a core competency in leading edge organizations. It is the platform on which to build speaking, presenting, writing & negotiation skills.
Think On Your Feet ® introduces the capsules-of persuasion concept along with 10 plans that structure ideas quickly for Clarity, Brevity, and Impact.
This globally acclaimed workshop actually trains leaders and front line staff to think on their feet under pressure using impromptu questions, exercises and speed drills. The workshop is filled with practice, coaching and frequent feedback.
Think On Your Feet ® introduces the capsules-of persuasion concept along with 10 plans that structure ideas quickly for Clarity, Brevity, and Impact.
This globally acclaimed workshop actually trains leaders and front line staff to think on their feet under pressure using impromptu questions, exercises and speed drills. The workshop is filled with practice, coaching and frequent feedback.
Related Jobs or Careers: managers, sales professionals, technical staff, consultants, speakers, supervisors, telephone staff, frontline staff,
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Training
Provided by Bold New Directions
- E asked: When is this training available in Washington DC? Where is it offered and what is the cost?
- A asked: I am interested in the cost and scheduling information for this class. Thanks in advance.
- F asked: Am looking for relevant training in customer Relations management whose duration should be about a week for senior managers in a service industry
- A asked: I am looking for Think on your feet in Toronto early next year. Do you know more information about the program? Thanks,
- S asked: What is the cost of this pprogram?
- C asked: Please send course information.
Think On Your Feet ®
Workshop Benefits:
- Structure ideas simply and persuasviely
- Target listeners' core concerns
- Simplify complex information
- Get to the point and be remembered
- Handle objections positively
- Answer questions quickly and coherently
- Deal with hostile & emotional situations
Workshop Components:
Getting to the Point & Being Remembered
Structuring Your Ideas For Clarity
Presenting Your Ideas For Impact
What to Do When Caught off Guard
Handling Questions Quickly & Clearly
Using "Visual" Pegs as Your Structure
Dividing Information into Facets, Aspects or Perspectives
Bridging From Question to Answer
Broadening Your Listener's Perspective
Focusing Your Listener's Perspective
Moving Extreme Views to Middle Ground
Selling Your Ideas, Products & Services
Fleshing Out Your Ideas
Illustrating Your Ideas with Images
Highlighting Key points with Contrast
Describing Cause & Effect Relationships
Telling a Story using Who? What? Where? Why? When?
Handling Tricky Questions under Pressure
Networking with Advanced Techniques
Building Impromptu Presentations
- Structure ideas simply and persuasviely
- Target listeners' core concerns
- Simplify complex information
- Get to the point and be remembered
- Handle objections positively
- Answer questions quickly and coherently
- Deal with hostile & emotional situations
Workshop Components:
Getting to the Point & Being Remembered
Structuring Your Ideas For Clarity
Presenting Your Ideas For Impact
What to Do When Caught off Guard
Handling Questions Quickly & Clearly
Using "Visual" Pegs as Your Structure
Dividing Information into Facets, Aspects or Perspectives
Bridging From Question to Answer
Broadening Your Listener's Perspective
Focusing Your Listener's Perspective
Moving Extreme Views to Middle Ground
Selling Your Ideas, Products & Services
Fleshing Out Your Ideas
Illustrating Your Ideas with Images
Highlighting Key points with Contrast
Describing Cause & Effect Relationships
Telling a Story using Who? What? Where? Why? When?
Handling Tricky Questions under Pressure
Networking with Advanced Techniques
Building Impromptu Presentations
About The Training Provider: Bold New Directions
Bold New Directions - Bold New Directions is a transformational learning organization that specializes in providing interactive, corporate learning experiences including training, keynotes, coaching and retreats. We offer corporate training workshops, keynotes, online learning and coaching on Leadership, Communication and Resilience. Private training is held at corporate client offices and Public workshops are...
