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Provided by: Online Training Directory 911 OPERATOR TDD TRAINING |
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According to the Americans with Disabilities Act: "PSAPs should require or offer refresher training to recognize and process TTY calls at least as often as they require or offer training for voice calls, but at a minimum, every six months." This innovative online course consists of an online, interactive lesson. Once the lesson is completed, students participate in simulated conversations with members of the deaf/speech impaired community via a simulated TDD machine. This course can be completed within 2 hours. Course must be completed within 6 months of enrollment.
911 OPERATOR TDD TRAINING According to the Americans with Disabilities Act: "PSAPs should require or offer refresher training to recognize and process TTY calls at least as often as they require or offer training for voice calls, but at a minimum, every six months."This innovative online course consists of an online, interactive lesson. Once the lesson is completed, students participate in simulated conversations with members of the deaf/speech impaired community via a simulated TDD machine.Convenient online format Access your course from work, home, anywhere with an internet connection. Save travel time and costs!Reduce telecommunicator down time Complete course in two hours or less.Learn your way, at your pace Program can be stopped and returned to later, enabling training to be done at telecommunicator workstationsQuality instruction Course adheres to recommendations from NENA?s Accessibility Committee, TTY Call Taker Proficiency and Quality Assurance Work Group ? ADA compliantDeveloped by a leader in continuing education Developed by a leading community college, one of the 12 prestigious Vanguard Learning CollegesNever the same training twice Scenarios are changed regularly, so your hands-on experience stays fresh even after repeated sessionsIncredible value Comply with ADA recommendations without breaking your budget! Certificates available after completion. FREQUENTLY ASKED QUESTIONS Q:How long will it take me to complete the course?A:Course can be completed in two hours or less.Q:How is the program administered?A: The entire program is delivered online.
911 OPERATOR TDD TRAINING According to the Americans with Disabilities Act: "PSAPs should require or offer refresher training to recognize and process TTY calls at least as often as they require or offer training for voice calls, but at a minimum, every six months."This innovative online course consists of an online, interactive lesson. Once the lesson is completed, students participate in simulated conversations with members of the deaf/speech impaired community via a simulated TDD machine.Convenient online format Access your course from work, home, anywhere with an internet connection. Save travel time and costs!Reduce telecommunicator down time Complete course in two hours or less.Learn your way, at your pace Program can be stopped and returned to later, enabling training to be done at telecommunicator workstationsQuality instruction Course adheres to recommendations from NENA?s Accessibility Committee, TTY Call Taker Proficiency and Quality Assurance Work Group ? ADA compliantDeveloped by a leader in continuing education Developed by a leading community college, one of the 12 prestigious Vanguard Learning CollegesNever the same training twice Scenarios are changed regularly, so your hands-on experience stays fresh even after repeated sessionsIncredible value Comply with ADA recommendations without breaking your budget! Certificates available after completion. FREQUENTLY ASKED QUESTIONS Q:How long will it take me to complete the course?A:Course can be completed in two hours or less.Q:How is the program administered?A: The entire program is delivered online.
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Training
Provided by Online Training Directory
- C asked: i would like info on course contents and what is needed to gain employment as a operator. also how long is course and what is costs. thankyou c
- K asked: All I need to apply for the job. I finished high school and that's it.
- M asked: What training is available in the Holland and or Grand Rapids Michigan area and how long does the training take to become an operator?
- A asked: Please send me all information pertaining to this course. Do you have a supervisors class? Any other classes related to this one?
- C asked: I want to become a operator and need information
- L asked: Is this something that can be loaded or accessed by all answering points? How much does it cost? Thanks
- K asked: I would like information on this program
- D asked: We are looking for an online or self directed course on use of the TDD machine for our dispatchers. I am the supervisor for . Thank you for your assistance..
- D asked: How do I become a operator?
- D asked: I have employees that need to be recertified. They did take an online course from Valencia a couple of years ago, is the refresher going to be enough for them or do they need a full course. Any help is appreciated. Thanks.
- L asked: What steps do I take to acquired proper training to become a operator? Is this a field that's currently in demand? Is there job placement with the training program?
- G asked: I am a Certified Medical Assistant and I have an interest in becoming a Operator as a job. Would you know how I can go about acquiring a position as such? Can you help me? I will thank you in advance for any assistance you can offer me.
- S asked: Where can i obtain training for this program? Could someone possibly call me about this program and training course?
- T asked: I would like to no how to apply to become an emergency call operator I live in the Bristol area
- M asked: Who offers this training? What is the cost? How long does the course take?
- D asked: Could you please send information on the training you provide or have available. We have a person center and are looking for new updated training on TDD
- T asked: Where do you go for training or to fill out an application?
- J asked: What is the cost of this cousre? And if you can provide any other information it would be greatly appreciated.
- D asked: My friend knows a lady who works as a TTY operator from home. I am looking for a way to get a certificate or training as a TTY operator fully online. I am a stay at home mom with . children so going to a college for this training isn't real feasible. The other thing I need to know is the cost for the entire program. Lastly, I needed to know if your school offers job placement for work at home jobs. Thanks,
- F asked: please inform me of wht is need to become a dispatcher...what classes and is there a certificate?...and the cost of theses classes..thank u
- A asked: Please send me info on registering Thanks
- A asked: Cost of training?
- M asked: hello, i would like more information on the training please. thank you, Monique
- C asked: IS THIS COURSE APPROVED BY TEXAS COMMISSION ON LAW ENFORCMENT OFFICER STANDARDS AND EDUCATION?
- asked: IS THIS TRAINING APPROVED BY TEXAS COMMISSION ON LAW ENFORCMENT STANDARD AND EDUCATION
911 OPERATOR TDD TRAINING
Outcomes During this course, the participants will...
- Obtain an overview of the deaf world and those who have limited ability to speak.
- Understand the special equipment used to communicate with the deaf community.
- Know the proper protocols to follow when using special equipment to communicate with the deaf community.
- Learn and practice proper call handling.
- Get to know a member of the deaf/speech impaired community and his/her story
- The Americans with Disabilities Act (ADA)
- Course objectives
- Types of deafness/hardness of hearing
- Types of speech impairment
- Deaf Culture
- American Sign Language (ASL) syntax
- Hands-on Practice: Decoding ASL syntax
- TTY equipment
- Call recognition
- Call handling
- TTY equipment protocol
- Hands-on Practice: TTY syntax and abbreviations
- Call transfer procedures
- TDD call backs
- Telephone Relay Service (TRS)
- Student is brought to a simulated TTY screen to communicate with simulated members of the deaf/speech impaired community who are calling with emergencies.
- The Americans with Disabilities Act (ADA)
- Course objectives
- Types of deafness/hardness of hearing
- Types of speech impairment
- Deaf Culture
- American Sign Language (ASL) syntax
- Hands-on Practice: Decoding ASL syntax
- TTY equipment
- Call recognition
- Call handling
- TTY equipment protocol
- Hands-on Practice: TTY syntax and abbreviations
- Call transfer procedures
- TDD call backs
- Telephone Relay Service (TRS)
About The Training Provider: Online Training Directory
Online Training Directory - JER Online (JER Group, Inc.) lists over 1000 , cost affordable, non-credit Courses and Certificates in its own proprietary online catalog. We are always adding "more courses...all the time " to a growing inventory.
The courses and certificates that comprise JER Online s course catalog are developed by (1) JER Online, (2) a growing number of accredited .edu partners and by (3) corporate...
