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Provided by: Online Training Directory Managing Conflict And Difficult Behavior |
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DISCONTINUED--See Replacement Courses 3419-B Communication with Power: Resolving Conflict. This course will help you to shape the way your team communicates and works together. It will help you handle conflict positively and constructively, and it will equip you with techniques to make the best of any challenging people and situations you might encounter.
Managing Conflict And Difficult Behavior Managing Conflict and Difficult Behavior will help you to shape the way your team communicates and works together.
It will help you handle conflict positively and constructively, and it will equip you with techniques to make the best of any challenging people and situations you might encounter.
Managing Conflict And Difficult Behavior Managing Conflict and Difficult Behavior will help you to shape the way your team communicates and works together.
It will help you handle conflict positively and constructively, and it will equip you with techniques to make the best of any challenging people and situations you might encounter.
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Training
Provided by Online Training Directory
- J asked: Online course on this subject, cost and schedule.
- A asked: I would like to know more about this particular course offering, including price. Thank you for your time.
- G asked: Can I take this course on line and how much is it? Thank you
- asked: How to manage difficult behavior and relieve conflict in a team setting.
Managing Conflict And Difficult Behavior
Outcomes Once participants have completed this program, they will have learnt how to successfully manage conflict and handle difficult behaviors. Specifically they will be able to:
- State why conflict might occur.
- Describe how conflict can positively affect the team.
- Describe five common ways that individuals respond to conflict.
- Describe coping strategies for each response.
- Describe a general stepped approach to conflict resolution.
- Describe the barriers people put up to participation.
- Define what constitutes difficult behavior.
- Identify when it?s appropriate to make an intervention.
- State the goal of making an intervention and describe 4 types of intervention.
- Name 4 common types of difficult behaviors and outline a strategy for successful handling of each.
- Handling Difficult Behaviors Effectively
- Managing Conflict between Team Members
About The Training Provider: Online Training Directory
Online Training Directory - JER Online (JER Group, Inc.) lists over 1000 , cost affordable, non-credit Courses and Certificates in its own proprietary online catalog. We are always adding "more courses...all the time " to a growing inventory.
The courses and certificates that comprise JER Online s course catalog are developed by (1) JER Online, (2) a growing number of accredited .edu partners and by (3) corporate...
