Monitor And Manage Performance
Training
Provided by Online Training Directory
This course will equip you with effective techniques for monitoring performance and helping people realize their potential. And it will help you build a team of skilled and capable people who are focused on success. This course can be completed as quickly as you care to. Student is given 90 day access.
Monitor And Manage Performance This course will equip you with effective techniques for monitoring performance and helping people realize their potential. And it will help you build a team of skilled and capable people who are focused on success.
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Monitor And Manage Performance
Outcomes
Once participants have completed this program, they will understand the role of performance management in creating a high performance culture. Specifically they will be able to:
Assessment
After reading the material, you'll have a chance to play an online game that presents hypothetical scenarios for you to analyze. As you answer the multiple-choice questions correctly, you'll move through the game and earn a Certificate of Completion.
Course Outline Module 1 (38 mins) Monitoring Performance
Contact Hours: 2
Once participants have completed this program, they will understand the role of performance management in creating a high performance culture. Specifically they will be able to:
- Create a simple, sustainable system of day-to-day relationship building, observation and performance documentation.
- Adjust their Performance Management style to suit their employee?s stage of growth and experience.
- Identify constructive and negative feedback and their effects.
- Frame feedback constructively, and alter it to suit the individual?s style.
- Encourage self-discovery and problem solving on the part of the employee.
- Approach receiving feedback calmly and positively.
- Identify what triggers adult/child/parent behavior in themselves.
- Guide their own and employee behavior towards adult-adult interactions.
- Approach problem solving in a systematic and positive way.
- Understand how to deal with denial and emotional responses from employees.
- Identify ways to keep the problem solving meetings productive.
- Recognize effective ways of explaining the consequences of no or low performance improvement.
- Understand why regular monitoring is crucial to sustain performance improvement.
- Understand their options for improving performance for employees who exceed expectations, meet expectations or do not meet expectations.
Assessment
After reading the material, you'll have a chance to play an online game that presents hypothetical scenarios for you to analyze. As you answer the multiple-choice questions correctly, you'll move through the game and earn a Certificate of Completion.
Course Outline Module 1 (38 mins) Monitoring Performance
- Day to Day
- Giving and Receiving Feedback
- Solving Problems
- Developing Performance
Contact Hours: 2
About The Training Provider: Online Training Directory
Online Training Directory - Workforce and Continuing Ed online courses are offered at basic, intermediate and advanced levels. Going beyond basic training provides a deeper and more educationally rewarding learning experience, especially for students who wish to advance careers or initiate new ones. For the general lifelong learner we continue to offer "fun to learn" single, stand-alone courses.
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