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Provided by: Amplios Academy Key Performance Indicators 2 DayBusiness Process Management |
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Certificate Program
Provided by Amplios Academy
Training objectives
The purpose of this seminar is to:
> Provide an introduction, and in-depth examples of KPIs at work
> Communicate the value of KPIs to the business, in business language
> Provide participants with the ability to calculate the Return On Investment (ROI) for KPI projects
Training method
The training method involves:
> Description of the theory
> Reinforcement of the theory by case studies
> Involvement of the participants by techniques such as role play and games, particularly in those areas involving team management
> Reinforcement of the learning by techniques such as mini-quiz
> Resolution of queries by question-and-answer
Training content
The training covers topics such as:
> Traditional approaches to performance measurement
> The power of Positive Reinforcement techniques
> The importance of Maslowa s Hierarchy of Human Needs
> Scientific approaches to Leadership
> Using KPIs to influence behavior
> Increasing performance through reinforcement
> Motivational problems versus skill problems
> Building trust
> Capturing discretionary effort
> Measurement techniques - how to keep score
> Performance feedback
> Goal setting
> Benchmarking
Related Jobs or Careers: Directors, Executives, Managers, Supervisors
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Key Performance Indicators 2 Day
Training content
The training covers topics such as:
> Traditional approaches to performance measurement
- Management Accounting
- Statutory Reporting
- What stock markets look for
> The power of Positive Reinforcement techniques
- The background to Positive Reinforcement
- Lessons learned from the Olympics
> The importance of Maslow s Hierarchy of Human Needs
- The SCARC Hierarchy
- How people behave in adversity
> Scientific approaches to Leadership
- Born versus Made Leaders
> Using KPIs to influence behavior
- Stretch goals versus gradual increments
> Increasing performance through reinforcement
- The potential improvement
> Motivational problems versus skill problems
- Cannot do versus Will not do
> Building trust
> Capturing discretionary effort
> Measurement techniques - how to keep score
- The natural expectations - why they don't work
- When less is better
> Performance feedback
- 360 Degree Feedback
- Software systems
> Goal setting
- The importance of Leadership
> Benchmarking
- Local vs Domestic vs International
The training covers topics such as:
> Traditional approaches to performance measurement
- Management Accounting
- Statutory Reporting
- What stock markets look for
> The power of Positive Reinforcement techniques
- The background to Positive Reinforcement
- Lessons learned from the Olympics
> The importance of Maslow s Hierarchy of Human Needs
- The SCARC Hierarchy
- How people behave in adversity
> Scientific approaches to Leadership
- Born versus Made Leaders
> Using KPIs to influence behavior
- Stretch goals versus gradual increments
> Increasing performance through reinforcement
- The potential improvement
> Motivational problems versus skill problems
- Cannot do versus Will not do
> Building trust
> Capturing discretionary effort
> Measurement techniques - how to keep score
- The natural expectations - why they don't work
- When less is better
> Performance feedback
- 360 Degree Feedback
- Software systems
> Goal setting
- The importance of Leadership
> Benchmarking
- Local vs Domestic vs International
About The Training Provider: Amplios Academy
Amplios Academy - Amplios Academy is the management training unit of Amplios Consultants Pte Ltd, established in Singapore in the year 2000. Based on the experience of our founder, Wilson Fyffe, the company provides training and consulting services to assist our client to improve their performance by using the major management tools. Of particular concern is the provision of assistance to those in need during...
