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Provided by: Last Minute Training Analysis and Problem Solving for Consultants 2 day course |
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Training
Provided by Last Minute Training
Target audience:
This course is designed for project managers, business analysts, IT professionals, engineers and others in technical roles who are either seeking to become practitioner technical consultants, or who wish to become more consultative in their work with their internal or external clients.
Course Synopsis:
From a client's perspective, the primary responsibility of a consultant is to analyze a problem or opportunity, apply industry and domain-specific knowledge, and recommend solutions. This course covers these critical aspects of a consulting engagement, emphasizing a collaborative problem-solving approach to the client/ consultant relationship.
Course Topics:
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Analysis and Problem Solving for Consultants 2 day course
Pre-Work: Preparation Phase
Pre-course self-assessment
Pre-course reading and discussion with manager/ mentor
Personal Needs Analysis
Introduction to key models
In-Class: Participation Phase
1. The Consulting Engagement Life Cycle
Emphasis on the second step: gathering and analyzing data
Three key success factors:
Understanding the client
Understanding the problem
Developing the recommendation
2. Understanding the Client
Balancing client and consultant needs
The consultant/ client service chain
Dependencies and accountabilities
Client Motivators
Stakeholder analysis
3. Understanding the Issue, Opportunity or Problem
Collecting and organizing data
Identifying and analyzing the performance gap
Defining success criteria
Cause and effect contributing factor analysis
Control / impact analysis
4. Constructing the Solution
Pattern breaking
Assessing alternatives
Action and effect operational impact analysis
Operational scenarios
Selecting the optimal solution
Formulating your recommendation
5. Developing the Recommendation:
One recommendation or more?
The distinction between optimal solution and recommendation
The essential elements of a recommendation
Post-Class: Performance Phase
Online challenge quiz
Review of key models and tools
Review with manager/ mentor:
Key learnings
Key models and tools
Initial application to specific job responsibilities
Pre-course self-assessment
Pre-course reading and discussion with manager/ mentor
Personal Needs Analysis
Introduction to key models
In-Class: Participation Phase
1. The Consulting Engagement Life Cycle
Emphasis on the second step: gathering and analyzing data
Three key success factors:
Understanding the client
Understanding the problem
Developing the recommendation
2. Understanding the Client
Balancing client and consultant needs
The consultant/ client service chain
Dependencies and accountabilities
Client Motivators
Stakeholder analysis
3. Understanding the Issue, Opportunity or Problem
Collecting and organizing data
Identifying and analyzing the performance gap
Defining success criteria
Cause and effect contributing factor analysis
Control / impact analysis
4. Constructing the Solution
Pattern breaking
Assessing alternatives
Action and effect operational impact analysis
Operational scenarios
Selecting the optimal solution
Formulating your recommendation
5. Developing the Recommendation:
One recommendation or more?
The distinction between optimal solution and recommendation
The essential elements of a recommendation
Post-Class: Performance Phase
Online challenge quiz
Review of key models and tools
Review with manager/ mentor:
Key learnings
Key models and tools
Initial application to specific job responsibilities
About The Training Provider: Last Minute Training
Last Minute Training - Last Minute Training Corp. works similar to last minute discounted travel. We sell training seminars at deep discounts on a last minute basis. If you want to save 30 - 60 off high quality training seminars and have the flexibility to attend with only a few days notice check out our website and see if the training you are looking for is on sale. While your there set up and free account...
