Retail Training - Advise on products and services

Training Provided by Learn Skills The further you progress in your retail career, the greater the expectation will be from customers and co-workers that you have in-depth knowledge of the storea s products and services, and that you are able to apply this knowledge to increase sales and ensure store success. Throughout this unit we will look at ways achieve this, as well as how to research products and services and make comparisons between them, and how to impart this knowledge to your fellow colleagues.

Retail Training - Advise on products and services The further you progress in your retail career, the greater the expectation will be from customers and co-workers that you have in-depth knowledge of the store s products and services, and that you are able to apply this knowledge to increase sales and ensure store success. Throughout this unit we will look at ways achieve this, as well as how to research products and services and make comparisons between them, and how to impart this knowledge to your fellow colleagues.



In this course you will learn how to:

* Develop and maintain product knowledge according to store policy and legislative requirements
* Convey product knowledge to other staff as required
* Research and apply comparisons between products and services
* Demonstrate knowledge of competitors product and service range and pricing structure

This e-learning course is suitable for self paced learning, distance learning and blended learning. This is an online training course and uses high quality multimedia with audio to fully engage the user.

About The Training Provider: Learn Skills

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