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Provided by: Learn Skills

Retail Training - Communicate in the workplace

Workplace Skills

Learn Skills
Training Provided by Learn Skills Retailing is a very competitive business. You can possibly think of two or three other retailers in your immediate area who offer similar products and services to your store. Customers do not have to put up with poor service. They can simply choose to take their business elsewhere. Looking after the needs of customers must always be one of your highest priorities. Being able to communicate with customers is essential in helping them satisfy their buying needs.
Related Awards, Degrees or Certifications: Certificate of Completion
Related Jobs or Careers: Retail Industry
This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
on-line tutorialThis is an online tutorial
self directedThis is a self-directed course
study at homeThis course may be available for home-study
coursewareCourseware may be available for purchase
Contact Learn Skills for more information
Course Level:basic through advanced
Duration:flexible
Training Presented in:English
Retail Training - Communicate in the workplace Retailing is a very competitive business. You can possibly think of two or three other retailers in your immediate area who offer similar products and services to your store. Customers do not have to put up with poor service. They can simply choose to take their business elsewhere.

Looking after the needs of customers must always be one of your highest priorities. Being able to communicate with customers is essential in helping them satisfy their buying needs.

In this course you will learn how to:

* Establish contact with customers
* Process information
* Communicate with customers and colleagues from diverse backgrounds
* Work in a team
* Read and interpret retail documents

This e-learning course is suitable for self paced learning, distance learning and blended learning. This is an online training course and uses high quality multimedia with audio to fully engage the user.
About The Training Provider: Learn Skills
Learn Skills - Learn Skills is an Irish web-based skills and compliance training company that proivdes online training for employees and management interested in up-skilling and lifelong learning. Learn Skills offers a wide selection of essential training in areas like soft skills, management training, leadership, customer service, communication, nursing training and ICT like MOS certificates. Our...
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