Preventing Violence In The Workplace
Workplace Violence
This course prepares you to identify symptoms and causes of workplace violence, and to take corrective actions. You learn the warning signs of potential violence and defuse anger and conflict.
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Training
Provided by TrainSmart, Inc.
- H asked: do you offer on-site training in Valley Center, CA? If so please send info including rates and availability. Thank you.
- H asked: I would like -one day classes on Violence prevention in the Emergency Department. persons per class. Held in St. in January, . Would appreciate price list. Thankspa
- M asked: What is the time-frame of the training? (half-day seminar, full-day seminar, multiple-day seminar?) How much does a training cost? Can non-profit organizations receive a discount, scholarship, or grant? (We are a (c) ) When do you have a training in the Southern CA area? And what city/ location?
- B asked: Are there any scheduled Seminars on Workplace violence, and Management responsibilities in managing workplace violence situations availble? If so, when, where, how long, and how much?
- asked: We would like to offer our managers some training on "Preventing Violence in the Workplace" Would you send me some materials to outline the program you offer? Thank you!
Preventing Violence In The Workplace
Course Outline
* The physiology and psychology of anger and violence
* Developing a more expressive communicating style - handling criticism and aggressive individuals
* Constructive and effective conflict resolution methods
* Developing Self Esteem in one s self and in others, to reduce conflict
* Listening effectively - Feedback
* How to handle difficult people
* Reading Body Language
* Understanding Aggressive/ Assertive/ Submissive behavior
* Good and Bad Conflict
* Recognizing tense situations and reducing the potential for conflict
* Communicating with persuasion and win support
* Defusing anger
* Use of Violence Response Teams
* Legal and liability issues
* What you must and must not do when employees are in a high risk way
* The role of government in curbing workplace violence (OSHA)
* Leadership and organizational dynamics
* Managing Conflict - as it relates to behavior
* Establishing clear channels for communicating threats
* Identifying potentially dangerous individuals, as well as difficult situations that spur violence
* What you must and must not do, as a manager, when employees are in a high risk way
* The physiology and psychology of anger and violence
* Developing a more expressive communicating style - handling criticism and aggressive individuals
* Constructive and effective conflict resolution methods
* Developing Self Esteem in one s self and in others, to reduce conflict
* Listening effectively - Feedback
* How to handle difficult people
* Reading Body Language
* Understanding Aggressive/ Assertive/ Submissive behavior
* Good and Bad Conflict
* Recognizing tense situations and reducing the potential for conflict
* Communicating with persuasion and win support
* Defusing anger
* Use of Violence Response Teams
* Legal and liability issues
* What you must and must not do when employees are in a high risk way
* The role of government in curbing workplace violence (OSHA)
* Leadership and organizational dynamics
* Managing Conflict - as it relates to behavior
* Establishing clear channels for communicating threats
* Identifying potentially dangerous individuals, as well as difficult situations that spur violence
* What you must and must not do, as a manager, when employees are in a high risk way
About The Training Provider: TrainSmart, Inc.
TrainSmart, Inc. - TrainSmart is a training and consulting company that provides leadership, employee development and technology training. Other trainings we offer are time management, business writing, presentation skills, and train the trainer
