Effective Exit Interviews

Lorman Education Services
nMost employers are always looking for ways to improve employee relations, attract new employees and retain the ones they have. But how do you know what to do to improve if you don't know what employees are looking for or why they are leaving?
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nImplemented properly, a good exit interview program can provide an employer with a host of valuable information that can be used to improve its employee relations and HR function. Why are employees leaving? Is there a problem with a particular department, supervisor or program that is driving employees away? Are there hidden problems or legal issues that current employees are reluctant to address? What attracted employees to the company in the first place?
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nThis teleconference will discuss some of the most common goals of an exit interview program, as well as common program design and logistics issues. We will also spend time discussing what to do with the information gathered in the exit interview process to ensure you get the most value from your program.
This is primarily teleseminar training
instructor led trainingThis class may be available at a classroom in Milwaukee, WI,
Duration:1 days
Training Presented in:English
Training Provided by Lorman Education Services
Effective Exit Interviews
Agenda

  1. What Is an Exit Interview and Why Do One?
    1. Identifying Reasons for Turnover
    2. Ideas to Become a Better Employer
    3. Uncovering Hidden Employee Relations Problems and Legal Issues
  2. Exit Interview Program Design and Logistics
    1. Who to Interview - Resignations, Terminations, Layoffs
    2. When to Conduct the Interview
    3. Paper, Electronic or Face-to-Face
    4. Confidentiality Issues
    5. Designing Exit Interview Questions
    6. Ideas for Increasing Participation
  3. Now What? Reporting and Using the Data
    1. What to Report
    2. Identifying and Addressing Trends
    3. Problems and Legal Issues
About The Training Provider: Lorman Education Services
Lorman Education Services - Lorman Education is dedicated to providing cost-effective training opportunities that meet the needs of our members and enhance their skills, knowledge, and competencies. Please use Priority Code 16175 when registering. Lorman Education Services began offering continuing education seminars in 1987. Lorman Education is dedicated to providing cost-effective training opportunities that...
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