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Provided by: The Training AdvantEdge Avoid Toxic Communication Becoming a More Skilled CommunicatorCrisis Communications |
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Training
Provided by The Training AdvantEdge
This two-day workshop is designed to help participants improve his or her communication skills with other people in their workplace or at home.
This workshop will also help participants who are struggling to find that middle ground between being too aggressive and too passive and how to counter the manipulative tactics of difficult people.
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Avoid Toxic Communication Becoming a More Skilled Communicator
What participants will learn:
At the conclusion of this workshop, participants should feel more comfortable in the following areas:
* Identifying common communication problems that may be holding you back
* Developing skills in asking questions that give you information you need
* Learning what your non-verbal messages are telling others
* Developing skills in listening actively and empathetically to others
* Learning how to firmly stand your ground and make your feelings heard
* Enhancing your ability to handle difficult situations without being manipulated
* Being more aware of six critical elements of our communication with others
What we will cover:
* 10 commandments of positive relationships
* Self-awareness
* Feeling competent
* Communication barriers
* Asking good questions
* Listening skills
* Johari Windows
* Improving your self-image
* Five approaches to relationships
* Your frame of reference
* The assertive formula
* Saying no
Included with your workshop:
1. Instruction by a fun and knowledgeable trainer
2. Continental breakfast, morning and afternoon coffee and tea
3. An instructional manual
4. A certificate of completion
5. A 10 discount voucher off your next training course
Additional information:
1. Workshop length: Two days
2. Dress: Casual
3. Time: 9: 00am - 4: 00pm
Who should attend:
Open to all
At the conclusion of this workshop, participants should feel more comfortable in the following areas:
* Identifying common communication problems that may be holding you back
* Developing skills in asking questions that give you information you need
* Learning what your non-verbal messages are telling others
* Developing skills in listening actively and empathetically to others
* Learning how to firmly stand your ground and make your feelings heard
* Enhancing your ability to handle difficult situations without being manipulated
* Being more aware of six critical elements of our communication with others
What we will cover:
* 10 commandments of positive relationships
* Self-awareness
* Feeling competent
* Communication barriers
* Asking good questions
* Listening skills
* Johari Windows
* Improving your self-image
* Five approaches to relationships
* Your frame of reference
* The assertive formula
* Saying no
Included with your workshop:
1. Instruction by a fun and knowledgeable trainer
2. Continental breakfast, morning and afternoon coffee and tea
3. An instructional manual
4. A certificate of completion
5. A 10 discount voucher off your next training course
Additional information:
1. Workshop length: Two days
2. Dress: Casual
3. Time: 9: 00am - 4: 00pm
Who should attend:
Open to all
About The Training Provider: The Training AdvantEdge
The Training AdvantEdge - Organizations today recognize that people can drive a business forward, slow it down, or even put it in reverse and training plays a key role in remaining competitive in our global economy.
The Training AdvantEdge has over 100 workshops and seminars that increase productivity, address real organizational problems, and emphasize personal development. Grounded in our E. D.G. E. learning...
