BPOzitions Certified Retail Professional
Customer Service
What do we Offer -FREE PLACEMENT:
BPOzitions offers specialized solutions for Retail Companies with an enviable client list. Our Client base includes all the leading Retailers. Depending on your competencies and after the completion of the training we have a job for you. We do not charge any fees for placement, however free placement is only for those who have completed training through us. Our trainees have immense advantage over others as they not only jump start an amazing career but they get ahead of the crowd faster, when it comes to promotions and advancement in the job.
BPOzitions offers specialized solutions for Retail Companies with an enviable client list. Our Client base includes all the leading Retailers. Depending on your competencies and after the completion of the training we have a job for you. We do not charge any fees for placement, however free placement is only for those who have completed training through us. Our trainees have immense advantage over others as they not only jump start an amazing career but they get ahead of the crowd faster, when it comes to promotions and advancement in the job.
Related Awards, Degrees or Certifications: BPOzitions Certified Retail Professional
Related Jobs or Careers: Customer Support Associate, Sr, Associate, Supervisor.
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Training
Provided by BPOzitions Enterprise Pvt. Ltd
- R asked: respected sir , can you tell me aqbout bpo
- S asked: HI, I'm a qualified retail professional form NIFT. I am interested in being a retail trainer. Please let me know if there is an opening in your organizaion
BPOzitions Certified Retail Professional
Our People
BPOzitions seeks to promote and grow the Retail Sector in India by providing the sector with skilled retail professionals trained to achieve targets and build loyal customers.
We have very carefully derived the curricula for our programs and have quantified the theoretical knowledge, practical guidance and shaping of attitudes required for this industry.
Our faculty from diverse backgrounds in retail have shaped content and populated it with ideas that students examine and test before absorbing them. The hallmark of BPOzitions graduate is keen enthusiasm for the job at hand, ability to multi-task and to grow by aligning their personal objectives with the employers .
1.. Retail Overview
2. Introduction to Retail Selling-
3. How to Greet the Customer
4. Probing Questions
5. Listening Skills
6. How to Solve Customer Queries
7. Product Presentation
8. How to Resolve Complaints-
9. How to Close the sale
10. Dealing With Complaints
11. Telephone Techniques
12. Customer Service Skills
13. Cashiering Skills
14. Personal Grooming
15. Housekeeping Habits
16. Loss Prevention
17. Brush your Grammar
18. Personality Development
19. Resume Making
20. Interviewing Skills
BPOzitions seeks to promote and grow the Retail Sector in India by providing the sector with skilled retail professionals trained to achieve targets and build loyal customers.
We have very carefully derived the curricula for our programs and have quantified the theoretical knowledge, practical guidance and shaping of attitudes required for this industry.
Our faculty from diverse backgrounds in retail have shaped content and populated it with ideas that students examine and test before absorbing them. The hallmark of BPOzitions graduate is keen enthusiasm for the job at hand, ability to multi-task and to grow by aligning their personal objectives with the employers .
1.. Retail Overview
2. Introduction to Retail Selling-
3. How to Greet the Customer
4. Probing Questions
5. Listening Skills
6. How to Solve Customer Queries
7. Product Presentation
8. How to Resolve Complaints-
9. How to Close the sale
10. Dealing With Complaints
11. Telephone Techniques
12. Customer Service Skills
13. Cashiering Skills
14. Personal Grooming
15. Housekeeping Habits
16. Loss Prevention
17. Brush your Grammar
18. Personality Development
19. Resume Making
20. Interviewing Skills
About The Training Provider: BPOzitions Enterprise Pvt. Ltd
BPOzitions Enterprise Pvt. Ltd - A Professional career of one s choice is like a dream come true. Most often modern demands are complex and what one has learnt in college may not be enough. So having a degree with good job in today s market until one has the required soft skills and the adequate job specific skills
BPOzitions offers job-oriented training courses to impart skills in the appropriate areas in a focused...
