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Provided by: Technology Ed Quality ControlOSHA / Safety |
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Training
Provided by Technology Ed
Quality Control
Course Description
Quality Control (QC) ensures that products and services are designed and produced to meet or exceed customer expectations. "Quality Control" is a course that introduces the basics for understanding, developing, and implementing a quality control program. We review several key definitions, tools used (basic statistics and graphs), and emerging industry techniques- such as Six Sigma and Lean. We also present relevant case studies that show implementation steps for several industry and government quality control programs, and the challenges faced.
This course also provides an excellent foundation for further study in Six Sigma, Lean, Total Quality Management, or Operations Management.
Related Software Programs or Products: Microsoft Excel
Related Awards, Degrees or Certifications: Six Sigma, ASQ
Related Jobs or Careers: quality engineer, quality technician, training management, six sigma
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Quality Control
Course Outcome
After completing Quality Control, students will be equipped with a basic understanding of the following:
quality control terminologies
regulations
basic statistics
graphical techniques
quality control applications
Recommended Prerequisites
This course is designed for students who possess basic mathematic skills and a desire to learn about quality control. Professionals are also encouraged to register for this course, either as a means of professional development or as a broadening experience.
Assessment
Students will be assigned 5 homework assignments, 1 Project, and 1 Final Exam.
Syllabus
Lesson 1- Introduction
What is Quality?
Why is Quality Control important?
Quality regulations
Best practices
Lesson 2- Quality Control Program Fundamentals
Voice of the Customer
Variables
Inspection
Measurement
Documentation
Control
Worker empowerment
Challenges
Lesson 3- Evaluating Quality through Statistics
Calculating Mean & Standard Deviation
Calculating Ranges
Calculating Confidence Intervals
Lesson 4- Evaluating Quality through Graphs
Control Charts
Cause and Effect diagram
Histogram
Lesson 5- Quality Control Techniques
Six Sigma
Total Quality Management (TQM)
Lean
Lesson 6- Applications / Case Studies
After completing Quality Control, students will be equipped with a basic understanding of the following:
quality control terminologies
regulations
basic statistics
graphical techniques
quality control applications
Recommended Prerequisites
This course is designed for students who possess basic mathematic skills and a desire to learn about quality control. Professionals are also encouraged to register for this course, either as a means of professional development or as a broadening experience.
Assessment
Students will be assigned 5 homework assignments, 1 Project, and 1 Final Exam.
Syllabus
Lesson 1- Introduction
What is Quality?
Why is Quality Control important?
Quality regulations
Best practices
Lesson 2- Quality Control Program Fundamentals
Voice of the Customer
Variables
Inspection
Measurement
Documentation
Control
Worker empowerment
Challenges
Lesson 3- Evaluating Quality through Statistics
Calculating Mean & Standard Deviation
Calculating Ranges
Calculating Confidence Intervals
Lesson 4- Evaluating Quality through Graphs
Control Charts
Cause and Effect diagram
Histogram
Lesson 5- Quality Control Techniques
Six Sigma
Total Quality Management (TQM)
Lean
Lesson 6- Applications / Case Studies
About The Training Provider: Technology Ed
Technology Ed - Technology Ed offers top-notch online continuing education and professional development courses for the science and technical community. Our courses are instructor-led and are taught by respected experts, with a focus on applications of subject matter.
Courses include:
Leading Teams
Managing Product Development Projects
New Product Development Certificate Program
New Venture...

