Communication Skills for Emerging Leaders
Training, Instruction and Documentation
Training
Provided by Treeline Training, Inc.
This course shares the basic communication model, helps employees identify common barriers to effective communication, and tailor different communication styles to various personalities.
Related Jobs or Careers: This program trains for any management or leadership position across all industries.
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Communication Skills for Emerging Leaders
I. The communication process
o Encoding, decoding and sending
o Communication model flow chart
o Identifying your filters
II. Personality types (MBTI)
o Assessment
o Interpretation
o Application of preferences
III. Communicating as a leader
o The extra responsibilities
o Communicating from the middle
o Being the bearer of bad news
IV. Building rapport
o The ways humans connect
o Active listening
o Paraphrasing statements
V. Who s your audience?
o Communicating with your customers
o Communicating with your manager
o Communicating with your team
o Communicating in meetings
o Encoding, decoding and sending
o Communication model flow chart
o Identifying your filters
II. Personality types (MBTI)
o Assessment
o Interpretation
o Application of preferences
III. Communicating as a leader
o The extra responsibilities
o Communicating from the middle
o Being the bearer of bad news
IV. Building rapport
o The ways humans connect
o Active listening
o Paraphrasing statements
V. Who s your audience?
o Communicating with your customers
o Communicating with your manager
o Communicating with your team
o Communicating in meetings
About The Training Provider: Treeline Training, Inc.
Treeline Training, Inc. - Treeline Training is a leading publisher of soft skills training solutions. Working with strategic partners, we provide unique and customized soft skills learning solutions including communications, leadership, team-building, conflict and stress management, customer service, sales, personal and professional development, diversity training and more...
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