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Provided by: Treeline Training, Inc. Communication Skills for Emerging LeadersTraining, Instruction and Documentation |
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This course shares the basic communication model, helps employees identify common barriers to effective communication, and tailor different communication styles to various personalities.
Related Jobs or Careers: This program trains for any management or leadership position across all industries.
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Training
Provided by Treeline Training, Inc.
Communication Skills for Emerging Leaders
I. The communication process
o Encoding, decoding and sending
o Communication model flow chart
o Identifying your filters
II. Personality types (MBTI)
o Assessment
o Interpretation
o Application of preferences
III. Communicating as a leader
o The extra responsibilities
o Communicating from the middle
o Being the bearer of bad news
IV. Building rapport
o The ways humans connect
o Active listening
o Paraphrasing statements
V. Who s your audience?
o Communicating with your customers
o Communicating with your manager
o Communicating with your team
o Communicating in meetings
o Encoding, decoding and sending
o Communication model flow chart
o Identifying your filters
II. Personality types (MBTI)
o Assessment
o Interpretation
o Application of preferences
III. Communicating as a leader
o The extra responsibilities
o Communicating from the middle
o Being the bearer of bad news
IV. Building rapport
o The ways humans connect
o Active listening
o Paraphrasing statements
V. Who s your audience?
o Communicating with your customers
o Communicating with your manager
o Communicating with your team
o Communicating in meetings
About The Training Provider: Treeline Training, Inc.
Treeline Training, Inc. - Treeline Training is a leading publisher of soft skills training solutions. Working with strategic partners, we provide unique and customized soft skills learning solutions including communications, leadership, team-building, conflict and stress management, customer service, sales, personal and professional development, diversity training and more...
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