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Provided by: Treeline Training, Inc. The Communication Mystery SolvedTraining, Instruction and Documentation |
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This is an accelerated learning program in which learners will complete a series of activities through which they will learn communication skills, as well as uncover a murder mystery. In this course the instructor plays both the trainer, as well as a cantankerous police chief. The theme transports participants through assertive speaking skills, active listening skills and appropriate conflict resolution techniques, all the while trying to figure out the a who done ita mystery theme.
Related Jobs or Careers: This program trains for employees across all levels that are required to effectively communicate with others.
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Training
Provided by Treeline Training, Inc.
- asked: Could you please send me information in regards to the Communication Mystery Solved. If you need further information, other than my email address, please let me know.
The Communication Mystery Solved
Course Outline:
I. Communication basics: Give and take
o Introductions
o The story
o Communication tug of war
o Assumptions: Good or bad?
II. Discovering assertive speaking
o The four paths of expression
o What is assertive speaking?
o Communicating in the positive
III. Uncovering active listening skills
o What is active listening?
o Obstacles to active listening
o Techniques to active listening
IV. Communicating in difficult situations
o Understanding communication through conflicts
o Practicing communicating through conflict
V. The real thing
o Review communication concepts
I. Communication basics: Give and take
o Introductions
o The story
o Communication tug of war
o Assumptions: Good or bad?
II. Discovering assertive speaking
o The four paths of expression
o What is assertive speaking?
o Communicating in the positive
III. Uncovering active listening skills
o What is active listening?
o Obstacles to active listening
o Techniques to active listening
IV. Communicating in difficult situations
o Understanding communication through conflicts
o Practicing communicating through conflict
V. The real thing
o Review communication concepts
About The Training Provider: Treeline Training, Inc.
Treeline Training, Inc. - Treeline Training is a leading publisher of soft skills training solutions. Working with strategic partners, we provide unique and customized soft skills learning solutions including communications, leadership, team-building, conflict and stress management, customer service, sales, personal and professional development, diversity training and more...
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