Challenging Negative Attitudes at Work
Training, Instruction and Documentation
Training
Provided by Treeline Training, Inc.
This course explores how to challenge individual negativity as well as how to protect yourself from the negativity of others. Behavioral models to use in coaching yourself and others in how to build optimistic responses to any given situation are taught. Learn how negative norms become entrenched in an organization, department or team and how to create a more positive working environment.
Related Jobs or Careers: This program is designed for employees or managers who may be exhibiting negative attitudes with fellow employees and/or custome
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Challenging Negative Attitudes at Work
Course Outline:
I. Adjusting your own attitude
o Evaluating attitudes
o Choice one: Locating new opportunities
o Choice two: Changing your attitude
II. Handling negative situations
o Analyzing reactions
o Examining self talk
o Controlling impact
o Using the EXPEL model
III. Dealing with negative people
o Identifying the four types of negative people
o Comparing pessimism and optimism
o Your explanatory mode: Optimistic or pessimistic
o Understanding the three dimensions of explanatory styles
o Practicing optimism using two techniques
IV. Balancing pessimism and optimism
o Identifying characteristics of pessimism and optimism
o Practical optimism
o Circadian Cycles and optimism
o Finding balance between pessimism and optimism
V. Coping with the negativity of change
o The nature of change
o The stages of change
o Managing change
o Coping with change
VI. Challenging negative organizational norms
o Evaluating real-life reactions
o Two types of organizational norms
o Challenging negative norms using a four step process
I. Adjusting your own attitude
o Evaluating attitudes
o Choice one: Locating new opportunities
o Choice two: Changing your attitude
II. Handling negative situations
o Analyzing reactions
o Examining self talk
o Controlling impact
o Using the EXPEL model
III. Dealing with negative people
o Identifying the four types of negative people
o Comparing pessimism and optimism
o Your explanatory mode: Optimistic or pessimistic
o Understanding the three dimensions of explanatory styles
o Practicing optimism using two techniques
IV. Balancing pessimism and optimism
o Identifying characteristics of pessimism and optimism
o Practical optimism
o Circadian Cycles and optimism
o Finding balance between pessimism and optimism
V. Coping with the negativity of change
o The nature of change
o The stages of change
o Managing change
o Coping with change
VI. Challenging negative organizational norms
o Evaluating real-life reactions
o Two types of organizational norms
o Challenging negative norms using a four step process
About The Training Provider: Treeline Training, Inc.
Treeline Training, Inc. - Treeline Training is a leading publisher of soft skills training solutions. Working with strategic partners, we provide unique and customized soft skills learning solutions including communications, leadership, team-building, conflict and stress management, customer service, sales, personal and professional development, diversity training and more...
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