Dirty Little Secrets That Negatively Affect Work and What to Do About Them
Training, Instruction and Documentation
Training
Provided by Treeline Training, Inc.
Do you ever wish training would address what really goes on at work? The people problems that nobody wants to talk abouta the people who create obstacles, or are obstacles themselves that prevent you from doing your best work. This program confronts those people problems head-on and gives you solutions and strategies for staying positive and productive among a toxica people and situations.
Related Jobs or Careers: This program is designed for employees or manager across organizations at all levels.
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Dirty Little Secrets That Negatively Affect Work and What to Do About Them
Course Outline:
I. What s going on in the workplace?
o Why these are secrets
o Why we need to talk about them
II. The angry person
o The angry personality
o Create your own worst angry person
o Dealing with an angry person
o Use better communication
o Become a better listener
o Problem solve
III. The control freak
o The control freak personality
o Create your own worst control freak
o Dealing with a control freak
o Develop trust
o Reduce micromanaging tendencies
IV. The harasser
o The harasser personality
o Create your own worst harasser
o Dealing with a harasser
o Categories of harassment
o How to confront a harasser
V. The indecisive person
o The indecisive personality
o Create your own worst indecisive person
o Dealing with indecisive people
o How to help people make decisions
o Reduce micromanaging tendencies
VI. The messed-up person
o The messed-up personality
o Create your own worst messed up person
o Dealing with a messed-up person
o Depression
o Bipolar disorder
o Attention deficit disorder
o Hormonal imbalance
o Narcolepsy
o Personal problems
VII. The self-important person
o The self-important personality
o Create your own worst self-important person
o Dealing with a self-important person
VIII. The unethical person
o The unethical personality
o Myths about business ethics
o Create your own worst unethical person
o What is ethical behavior?
o How to resolve ethical dilemmas
IX. The victim
o The victim personality
o Create your own worst victim
o Understanding the victim mentality
o Dealing with a victim
o Move from resistance to learning
o Encouraging initiative in victims
o 10 ways to handle adversity
X. The incompetent person
o The incompetent personality
o Create your own worst incompetent person
o Dealing with an incompetent person
o Symptoms of incompetence
o When promotions happen to incompetent people
o When the incompetent person is your boss
XI. The unprofessional person
o The unprofessional personality
o Create your own worst unprofessional person
o Dealing with an unprofessional person
o Sharing personal information
o Fielding inappropriate questions
o Workplace dating
I. What s going on in the workplace?
o Why these are secrets
o Why we need to talk about them
II. The angry person
o The angry personality
o Create your own worst angry person
o Dealing with an angry person
o Use better communication
o Become a better listener
o Problem solve
III. The control freak
o The control freak personality
o Create your own worst control freak
o Dealing with a control freak
o Develop trust
o Reduce micromanaging tendencies
IV. The harasser
o The harasser personality
o Create your own worst harasser
o Dealing with a harasser
o Categories of harassment
o How to confront a harasser
V. The indecisive person
o The indecisive personality
o Create your own worst indecisive person
o Dealing with indecisive people
o How to help people make decisions
o Reduce micromanaging tendencies
VI. The messed-up person
o The messed-up personality
o Create your own worst messed up person
o Dealing with a messed-up person
o Depression
o Bipolar disorder
o Attention deficit disorder
o Hormonal imbalance
o Narcolepsy
o Personal problems
VII. The self-important person
o The self-important personality
o Create your own worst self-important person
o Dealing with a self-important person
VIII. The unethical person
o The unethical personality
o Myths about business ethics
o Create your own worst unethical person
o What is ethical behavior?
o How to resolve ethical dilemmas
IX. The victim
o The victim personality
o Create your own worst victim
o Understanding the victim mentality
o Dealing with a victim
o Move from resistance to learning
o Encouraging initiative in victims
o 10 ways to handle adversity
X. The incompetent person
o The incompetent personality
o Create your own worst incompetent person
o Dealing with an incompetent person
o Symptoms of incompetence
o When promotions happen to incompetent people
o When the incompetent person is your boss
XI. The unprofessional person
o The unprofessional personality
o Create your own worst unprofessional person
o Dealing with an unprofessional person
o Sharing personal information
o Fielding inappropriate questions
o Workplace dating
About The Training Provider: Treeline Training, Inc.
Treeline Training, Inc. - Treeline Training is a leading publisher of soft skills training solutions. Working with strategic partners, we provide unique and customized soft skills learning solutions including communications, leadership, team-building, conflict and stress management, customer service, sales, personal and professional development, diversity training and more...
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