How to Conduct Internal Investigations
Training, Instruction and Documentation
Training
Provided by Treeline Training, Inc.
Discrimination, harassment, theft, substance abuse, sabotage and misconduct are a few reasons why employers conduct internal investigations. Depending on the nature of the event, sometimes a simple investigation is all that is needed. At other times, a formal investigation is required. In any event, how the investigation is handled can make the difference between a fair outcome and a lawsuit. This program gives you the knowledge and tools to conduct a good faith investigation with a reasonable conclusion, write reports that are complete yet concise and maintain rapport and respect with employees.
Related Jobs or Careers: This program is designed primarily for HR professionals with some application for line managers.
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How to Conduct Internal Investigations
Course Outline:
I. The investigation framework
o Facts and figures
o Elements of an investigation plan
o The human side of the investigation
o Developing an investigation planning document
II. Understanding the legal issues
o Federal laws that affect employment decisions
o Civil Rights Act
o Americans with Disabilities Act
o Family Medical Leave Act
o The Age Discrimination in Employment Act
o Avoiding lawsuits
o Retaliation
o Invasion of privacy
o False imprisonment
III. The interview process
o Planning each interview
o Questioning techniques
o Building rapport and reading body language
o Tailoring your interviewing strategy to different personality types
o Dealing with aggressive behaviors
o Giving testimony when you re the witness
IV. Results and recommendations
o Record-keeping: providing support without creating liability
o Writing the final report
o Retaining information and documentation
o Reaching a conclusion
o Communicating the decision
o Choosing appropriate disciplinary action if necessary
I. The investigation framework
o Facts and figures
o Elements of an investigation plan
o The human side of the investigation
o Developing an investigation planning document
II. Understanding the legal issues
o Federal laws that affect employment decisions
o Civil Rights Act
o Americans with Disabilities Act
o Family Medical Leave Act
o The Age Discrimination in Employment Act
o Avoiding lawsuits
o Retaliation
o Invasion of privacy
o False imprisonment
III. The interview process
o Planning each interview
o Questioning techniques
o Building rapport and reading body language
o Tailoring your interviewing strategy to different personality types
o Dealing with aggressive behaviors
o Giving testimony when you re the witness
IV. Results and recommendations
o Record-keeping: providing support without creating liability
o Writing the final report
o Retaining information and documentation
o Reaching a conclusion
o Communicating the decision
o Choosing appropriate disciplinary action if necessary
About The Training Provider: Treeline Training, Inc.
Treeline Training, Inc. - Treeline Training is a leading publisher of soft skills training solutions. Working with strategic partners, we provide unique and customized soft skills learning solutions including communications, leadership, team-building, conflict and stress management, customer service, sales, personal and professional development, diversity training and more...
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