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Payment Fraud

Lorman Education Services
Training Provided by Lorman Education Services nAs a business owner, how do you know your customers are who they say they are? How do you know if the payments they are making to you, using credit cards or ACH, are good? Fraud is on the rise, with a tough economy and the abundance of malware in the market today, it is only a matter of time before your company becomes a target. As a business owner you need to understand the signs to look for that an order may be bad. You need to understand the tools that are available to you to investigate a potential customer. n nThe teleconference is intended to be a fundamentals session, providing you a foundation-level of knowledge about the theories, best practices and terminology surrounding electronic payment fraud. This teleconference is presented in a standard format covering the history of e-commerce fraud, consumer fraud, merchant fraud, fraudster motivation, fraud trends, identity verification and phishing. You can expect to be able to answer four basic questions after attending the session: for electronic payments, be able to define the differences and priority for managing fraud, credit and authentication; gain a basic understanding of how e-commerce fraud has evolved, being able to describe the characteristics of past attacks on e-commerce merchants; gain a basic understanding on the types of fraudsters, methods and loss implications for fraudsters; and be able to describe basic fraudster motivation based on the fraudster type.
This is primarily teleseminar training
instructor led trainingThis class may be available at a classroom in Milwaukee, WI,
Contact Lorman Education Services for more information
Duration:1 days
Training Presented in:English
Payment Fraud Agenda

  1. Fraud, Credit and Authentication Goals
    1. Differences in Risk Based on Credit, Fraud and Authentication
    2. How to Prioritize Work Effort
    3. How to Label Customers in Terms of Financial Risk Exposure
  2. History of E-Commerce Fraud
    1. The Internet = Fraud Myth
    2. How the Internet and Phone Orders Affect Fraud
    3. The History of Fraudulent Attacks Online
    4. PayPal Case Study
  3. Getting to Know Fraudsters
    1. The Ground Rules
    2. Where the Fraudsters Get the Credit Card and Banking Data
    3. Understanding Consumer Fraud, Merchant Fraud and Phishing
    4. Merchant Fraud
    5. Fraudulent Consumer One-Hit Wonder
    6. Friendly Fraud - Consumer Perpetrated
    7. Friendly Fraud Consumer Satisfaction Fraud
    8. Fraudulent Consumer Card Generator Fraud
    9. Fraudulent Consumer Credit and Return Fraud
    10. Fraudulent Consumer Morphing
    11. Fraud Rings
    12. Collusive Fraud
    13. Identity Theft
  4. Phishing and Pharming
    1. Definitions
    2. Methods of Attack
    3. How It Works
    4. Example
    5. The Evolution of the Attack
  5. Fraudster Motivation
    1. Not Always About Money
    2. Types and Definitions: Hackers, Crackers, Phreaks, Hactivists and Script Kiddies
  6. Summary
About The Training Provider: Lorman Education Services
Lorman Education Services - Lorman Education is dedicated to providing cost-effective training opportunities that meet the needs of our members and enhance their skills, knowledge, and competencies. Please use Priority Code 16175 when registering. Lorman Education Services began offering continuing education seminars in 1987. Lorman Education is dedicated to providing cost-effective training opportunities that...
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