Provided by: Carpenter Group LLC

Root Cause Analysis

Training, Instruction and Documentation

Carpenter Group LLC
How often does your company keep battling the same issue over and over? This is called Fire Fighting, and is the result of trying to fix the effects of the problem rather than the problem itself. Using the root cause analysis techniques from this seminar you will begin to understand the relationship between cause and effect. Plus you'll learn to identify the true root cause! Only by identifying the true root cause can you even begin to hope the problem will go away.
In our interactive, instructor led course, you'll learn how to use problem solving tools such as a Fishbone Diagram, the 5 Why's, and Process Flow Charting.
It's time for all organizations to understand how much money mistakes are costing them... and learn the tools to fix the problems instead of the effects.
Related Jobs or Careers: Managers, Group Leaders, and anyone hoping to advance their career beyond general laborer should have knowledge of these tools.
This is primarily ilt training
workshop / seminarThis is a workshop seminar
coursewareCourseware may be available for purchase
instructor led trainingThis class may be available at a classroom in Fort Wayne, IN,
Course Level:introductory
Duration:7 hours
Training Presented in:English
Certificate Program Provided by Carpenter Group LLC
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Root Cause Analysis
Understanding the types of actions- corrections, corrective actions, preventive actions, continual improvement actions

How variation effects your processes- Maybe your process average is good, but is the customer still complaining about nonconforming material?

PDCA (Plan-Do-Check-Act)- The Deming Cycle is used for both corrective actions and continual improvement opportunities

The Threshold of Pain- What type of action should you take? This will tell you

Group Activity #1

Understanding the Process- Knowing how to "SEE" a process is helpful to making the problem go away

Analysis Tools and Activity #2

Investigation and Measurements- Creating checksheets to verify the problem or verify the solution... or both

Activity #3

Verifying the Corrective Action- Don't close out the corrective action request just yet.
About The Training Provider: Carpenter Group LLC
Carpenter Group LLC - Carpenter Group offers training in Process Improvement Methodology, Root Cause Analysis, ISO 9001 Overview, ISO 9001 Internal Quality Auditor, Basic Lean Methodology, The Seven Quality Tools (Histogram, Scatterplot, etc) and 8D Problem Solving. All training is conducted by RABQSA registered auditors and ASQ certified Six Sigma Black Belt practitioners. Our interactive seminars provide...
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