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Provided by: The Training AdvantEdge Supervision 101 What All New Supervisors Need to KnowLeadership Skills |
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Training
Provided by The Training AdvantEdge
This two-day workshop is for those who are new supervisors, are interested in a supervisory position, as well as those who are part-time supervisors without a great deal of authority.
This workshop is designed to help participants overcome many of the supervisory problems they will encounter in their first few months as a boss.
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Supervision 101 What All New Supervisors Need to Know
What participants will learn:
At the conclusion of this workshop, participants will:
* Clarify roles and responsibilities of the new job.
* Adjust to the new role with confidence.
* Develop skills in listening, resolving conflict, and giving feedback.
* Develop a technique for giving employees instructions that are clear.
* Identify techniques to deal with hostility, complaints, and lazines.
* Understand the importance of developing good relationships.
What we will cover:
* Getting started as a new boss
* Understanding your responsibilities
* Setting goals
* Identifying priorities
* Communication skills you need
* Advanced communication skills
* Giving feedback
* Giving orders, requests, and suggestions
* Mistakes to avoid
* Dealing with difficult employees
* Managing conflict
At the conclusion of this workshop, participants will:
* Clarify roles and responsibilities of the new job.
* Adjust to the new role with confidence.
* Develop skills in listening, resolving conflict, and giving feedback.
* Develop a technique for giving employees instructions that are clear.
* Identify techniques to deal with hostility, complaints, and lazines.
* Understand the importance of developing good relationships.
What we will cover:
* Getting started as a new boss
* Understanding your responsibilities
* Setting goals
* Identifying priorities
* Communication skills you need
* Advanced communication skills
* Giving feedback
* Giving orders, requests, and suggestions
* Mistakes to avoid
* Dealing with difficult employees
* Managing conflict
About The Training Provider: The Training AdvantEdge
The Training AdvantEdge - Organizations today recognize that people can drive a business forward, slow it down, or even put it in reverse and training plays a key role in remaining competitive in our global economy.
The Training AdvantEdge has over 100 workshops and seminars that increase productivity, address real organizational problems, and emphasize personal development. Grounded in our E. D.G. E. learning...
