Business Process Reengineering

Certificate Program Provided by SETTEC Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in key performance indicators like cost, quality, cycle time, and customer satisfaction. The latest information technology is implemented in new designs to provide breakthrough results in the vital performance measures. BPR has gained, over the past decade, wide acceptance as a result of its documented successes. It is proven to be the best response to fierce competitions, demanding customers, and fast changing technologies. The course material combines the necessary knowledge, latest and proven BPR-related techniques, and the instructora s international and local experiences to provide a comprehensive treatment of BPR. All key BPR concepts will be practically demonstrated to enable attendees to carry out process reengineering when they return back to their workplaces.

Business Process Reengineering Day One: Introduction:

* Important Concepts
* Identifying Improvement Opportunities
* Improvement categories
* Case examples

Day Two: Process Mapping

* Understanding the process
* Flowcharting
* Analyzing the process
* Computer applications in process analysis

Day Three: The Approach

* Pre-project Stage
* Analysis Stage
* Vision Stage
* Case studies

Day Four: The Approach and the Application:

* Design Stage
* Transition Stage
* Wrap up Stage
* Case studies

Day Five: Implementation Issues

* Developing evaluation criteria
* Change Management
* Brainstorming- Improveming the case example
* Discussion- Implementation issues
* Concluding remarks

Approach:

The course will be covered through:

* Lectures
* Case Studies
* Videos
* Short Exercises

A detailed course manual will be provided.

Expected Outcomes:

Upon finishing this course, participants will:

* Have knowledge of the BPR concepts and methodology.
* Have knowledge of the required BPR tools.
* Be able to model existing systems and processes.
* Be able to propose appropriate process changes.
* Be able to develop BPR implementation plans.

About The Training Provider: SETTEC

More Business & Management Training from SETTEC

• Balanced Scorecards
• Business Plan
• Developing Marketing Strategy
• Effective Operations Control
• Human Resources Management
• Integrated Strategic Planning
• Introduction to Lean Production and Six Sigma
• Knowledge Management
• Leadership Development Team Building
• Logistics Management
• Management Supervision & Decision Making
• Managing Time & Surviving Stress
• Marketing Planning and Implementing Marketing Strategy
• Organizational Development Change Management
• Recruitment and Head Hunting
• Strategic Brand Management
• Successful Sales Performance and Account Management
• Succession Planning Career Path
• Supply Chain Management