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Provided by: G-CEM (Global- Customer Experience Management)

Global Customer Experience Management Certification Program in Shanghai July 2-3 2009

Business and Management Skills

Training Provided by G-CEM (Global- Customer Experience Management) Global CEM Certification Program is designed and co-delivered by 15 G-CEM International Partners from North America, Europe and Asia. Endorsed by 9 leading authorities from different continents, the program has proven success for its international track record, rich content and the complementary expertise offered by different trainers. The next Global CEM Certification Program on July 2-3, 2009, in Shanghai. For enquiry, please contact: Ms. Alice Tse alice@g-cem. org
Related Jobs or Careers: Department Heads of Marketing, Services, CRM, Customer Experience or Sales,Director/VP/GM of customer management related unit
This is primarily ilt training
Contact G-CEM (Global- Customer Experience Management) for more information
Course Level:executive
Duration:2 days
Training Presented in:English
Global Customer Experience Management Certification Program in Shanghai July 2-3 2009 Since 2006, the program was successfully held for 18 times and has drawn hundreds of attendees from 37 countries across B2B and B2C industries.

Being the only Global CEM Certification Program continuously run in eight major cities of the world including London, Amsterdam, Paris, San Francisco, Dubai, Singapore, Hong Kong and Shanghai, the next one in Shanghai on July 2-3, 2009, will be our 20th program.

The 2-day program covers CEM essentials, provides you a framework with relevant guiding principles and tools for designing the best experience to your target customers.
About The Training Provider: G-CEM (Global- Customer Experience Management)
G-CEM (Global- Customer Experience Management) - Learn cutting-edge CEM methods from a team of international gurus. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers. G-CEM (Global Customer Experience Management Organization) helps companies to create effective customer...
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