Provided by: SETTEC

Ensuring Customer Satisfaction

Customer Service

SETTEC
* Introduction to Customer Service
* Calming Upset Customers
* Internet Customer Service Skills
Related Awards, Degrees or Certifications: Ensuring Customer Satisfaction
Related Jobs or Careers: * Financial managers and internal auditing managers in companies and corporations. * Internal auditors from all levels an
This is primarily ilt training
group study and discussionThis class may involve group study
coursewareCourseware may be available for purchase
Course Level:basic through advanced
Duration:5 days
Training Presented in:English
Certificate Program Provided by SETTEC
  • D asked: Please send me the information regarding customer satisfaction. Million Thanks Dom
Ensuring Customer Satisfaction
* Introduction to Customer Service
* Customer Service Communication Skills
* Customer Analysis: Knowing Your Customer
* Calming Upset Customers
* Stress Management Strategies
* Telephone Customer Service
* Internet Customer Service Skills
* Time Management Strategies
* Applying Etiquette in Customer Relations
About The Training Provider: SETTEC
SETTEC - SETTEC is considered today one of the biggest training firms in Egypt and the Arab Region. Its accumulated experience of more than 10 years and a commitment to its key values to strive for customer satisfaction, employee motivation, innovation strength, and successful partnership in everything the company does, has positioned SETTEC as a unique and desired training firm for the international...
Want to market your customer training?
Custom Search
tcw11-v473M-09/07/11-04:59:35-()[A]-[A]-[A] -04:28:51