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Provided by: Pitman Training Centre Notting Hill Communication In The Workplace BTEC Level 5 UnitBusiness and Management Skills |
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This unit is made up of 3 modules (see descriptions below) which can be taken as stand-alone subjects or which can form part of our BTEC Diploma, Certificate & Award In Management Studies.
The whole unit is usually completed in 60-85 study hours.
You can start your management course whenever you wish and you can study at times to suit you as the modules are delivered online.
There is so much to tell you about this powerful, comprehensive management course that you'll benefit from an in-depth conversation with one of our professional Course Advisors.
The whole unit is usually completed in 60-85 study hours.
You can start your management course whenever you wish and you can study at times to suit you as the modules are delivered online.
There is so much to tell you about this powerful, comprehensive management course that you'll benefit from an in-depth conversation with one of our professional Course Advisors.
Related Awards, Degrees or Certifications: BTEC Level 5 Unit Management Studies
Related Jobs or Careers: Management
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Training
Provided by Pitman Training Centre Notting Hill
Communication In The Workplace BTEC Level 5 Unit
What Is Covered.
Module 1 - Communication in an organisation. (Approx 25 35 hrs)
Explore the range of processes of communication used within a team. You will learn how to analyse communication barriers and team weaknesses. You will also learn how to make recommendations for improvement.
Includes:
Introduction To Workplace Communications
Communication Barriers
Management Research
Sources of Information
Making Sense of Qualitative Data
Making sense of Quantitative Data
Understanding Quantitative and Qualitative Data
Communication Systems and Processes
Workplace Communication Structures
Culture in the Workplace
Adapting to Improve Your Workplace Communication
Module 2 - Interpersonal Communication. (Approx 20 30 hrs)
You will learn how to improve your own written and oral communication skills through study and a range of activities. You will develop other communication skills, including presentation skills, meetings management, networking, conferencing. You will also develop and justify a plan for the implementation of improvements.
Includes:
Introduction to Interpersonal Communication
Written Communication
Active Listening
Questioning Skills
Types of Meetings
Leading Effective Meetings
How to Deliver Effective Presentations
Using Visual Aids
Presentation Skills
Module 3 - Managing Internal and External Workplace Communication. (Approx 15 20 hrs)
You will develop the skills needed to plan agreed improvements to workplace communications; to implement the plan and develop appropriate measures to monitor and evaluate success.
Includes:
Managing Internal Workplace Communication
Managing External Workplace Communication
Importance of Information
What is Knowledge?
Information Management
Planning Information Exercise
Module 1 - Communication in an organisation. (Approx 25 35 hrs)
Explore the range of processes of communication used within a team. You will learn how to analyse communication barriers and team weaknesses. You will also learn how to make recommendations for improvement.
Includes:
Introduction To Workplace Communications
Communication Barriers
Management Research
Sources of Information
Making Sense of Qualitative Data
Making sense of Quantitative Data
Understanding Quantitative and Qualitative Data
Communication Systems and Processes
Workplace Communication Structures
Culture in the Workplace
Adapting to Improve Your Workplace Communication
Module 2 - Interpersonal Communication. (Approx 20 30 hrs)
You will learn how to improve your own written and oral communication skills through study and a range of activities. You will develop other communication skills, including presentation skills, meetings management, networking, conferencing. You will also develop and justify a plan for the implementation of improvements.
Includes:
Introduction to Interpersonal Communication
Written Communication
Active Listening
Questioning Skills
Types of Meetings
Leading Effective Meetings
How to Deliver Effective Presentations
Using Visual Aids
Presentation Skills
Module 3 - Managing Internal and External Workplace Communication. (Approx 15 20 hrs)
You will develop the skills needed to plan agreed improvements to workplace communications; to implement the plan and develop appropriate measures to monitor and evaluate success.
Includes:
Managing Internal Workplace Communication
Managing External Workplace Communication
Importance of Information
What is Knowledge?
Information Management
Planning Information Exercise
About The Training Provider: Pitman Training Centre Notting Hill
Pitman Training Centre Notting Hill - Famous for nearly 200 years for our shorthand method, Pitman Training is the longest-established private provider of secretarial, office and bookkeeping skills in the UK, offering nationally recognised qualifications.
We welcome students of all levels, from beginners to experts and many of our students are from overseas, so we're used to supporting people with English as a second or third...
