Business Writing Training

Business Writing Training Class Overview

This business writing class offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments. This business writing class also will help you identify specific presentation techniques for various business documents, including business plans, proposals, project plans, contracts, strategic plans, reports, procedures, and policies, and the methods of preparing those documents for your intended audience.

Business Writing Training Class Goals

• Learn to organize and write clear and concise email and instant messages that are appropriate to your company's business culture.
• Learn to write effective business communications.
• Learn to write letters that are clear, precise, and appropriate to your audience.
• Learn to organize and write a business proposal, complete with visuals, and an executive summary that employ effective strategies of persuasion.
• Learn to focus your document.
• Learn to communicate to your audience effectively.

Business Writing Training Class Outline

1. Writing Email and Other Electronic Communication
   1. Organize Your Materials
   2. Write an Email
   3. Write Instant Messages
2. Writing Effective Business Communication
   1. Analyze Your Audience
   2. Write an Internal Announcement
   3. Write an Email Responding to Routine Requests
   4. Write an Email to Respond Positively to Customer Complaints
   5. Write Bad-News Messages
3. Writing a Business Letter
   1. Write a Business Letter
   2. Write a Thank-You Letter
4. Writing Business Proposals
   1. Persuade Your Audience
   2. Write an Executive Summary
   3. Use Visuals
5. Focusing Your Document
   1. Determine Your Purpose
   2. Determine Your Audience
6. Communicating to the Audience Effectively
   1. Planning the Writing Project
   2. Using Informative and Persuasive Techniques

Business Writing Training Class Materials

Each student will receive a comprehensive set of materials, including course notes and all the class examples.

Class Technical Requirements

Our computer technical requirements and setup process is easy, with support just a click away:

• Click here for technical requirements and setup instructions