|
Provided by: Creative Probers Software & Services (I) Pvt Ltd Siebel 8.0 UCM - Universal Customer MasterIT Certification Prep |
 |
Certificate Program
Provided by Creative Probers Software & Services (I) Pvt Ltd
The UCM 8. 0 course is designed for business users and technical data stewards alike, who are involved in an MDM
customer data integration (CDI) implementation. Through a combination of presentation slides and hands-on exercises,
participants will learn how to perform the basic functional administration tasks in UCM. This includes understanding how
data is entered, reduplicated and then shared.
Participants will also gain insight on UCM architecture, its data model and how other products can integrate with UCM
for added functionality. The course covers topics such as Oracle Data Quality Matching Server, Oracle Data Quality
Cleansing Server, Oracle Data Watch & Repair (DWR) and Privacy Management products. The course is focused on
both end-user tasks that are used frequently and configuration tasks done at initial setup
Related Software Programs or Products: Siebel UCM
Related Awards, Degrees or Certifications: Siebel 8.0 UCM
Related Jobs or Careers: End Users
Functional Implementer
Project Manager
|
|
||||||||||
Siebel 8.0 UCM - Universal Customer Master
Introduction to Master Data Management (MDM)
Understanding MDM
Implementing MDM with UCM
What is the Oracle MDM Portfolio?
Customer Lifecycle Management
Setting up data matching and cleansing
Setting up survivorship rules for data consolidation
Merging and unmerging records
Distributing best-version data to spoke systems
Hierarchy Management
Viewing and managing hierarchies in UCM
Using D&B integration to populate hierarchical data
Compliance
Understanding UCM's privacy
Understanding UCM audit trail
Data Watch and Repair
Setting up data profiling for UCM tables
Applying data rules to profiling results
Creating one-time corrections
Writing back corrections to UCM through EIM tables
UCM Data Model
Understanding UCM entities and their architecture
Batch Import process
Load data into UCM using EIM and UCM Batch workflow
Advanced Functions
Extending and configuring a child object
Extending data import functionality
Setting up Data Quality with ISS
Understanding the general setup and configuration for Data Quality in UCM
Installing and configuring ISS server to work as Data Quality enging for UCM
Oracle Data Quality
Understanding Oracle Data Quality (ISS) architecture in detail
Configuring Oracle Data Quality Matching servers (setting match levels and search levels)
Acxiom Integration
Understanding content enrichment
Describing overall integration architecture
Identifying steps to configure a real-time point to point integration with Acxiom
Data Integration
Understanding UCM applitaion integration
Copyright 2009, Oracle. All rights reserved. Page 2
Sending a UCM message
Using UCM Server Party Workflows
Publishing and subscribing
Implementation Best Practices
Setting objectives for your MDM implementation
Understanding the challenges in achieving MDM
Best Practices Case Study
Copyright
Understanding MDM
Implementing MDM with UCM
What is the Oracle MDM Portfolio?
Customer Lifecycle Management
Setting up data matching and cleansing
Setting up survivorship rules for data consolidation
Merging and unmerging records
Distributing best-version data to spoke systems
Hierarchy Management
Viewing and managing hierarchies in UCM
Using D&B integration to populate hierarchical data
Compliance
Understanding UCM's privacy
Understanding UCM audit trail
Data Watch and Repair
Setting up data profiling for UCM tables
Applying data rules to profiling results
Creating one-time corrections
Writing back corrections to UCM through EIM tables
UCM Data Model
Understanding UCM entities and their architecture
Batch Import process
Load data into UCM using EIM and UCM Batch workflow
Advanced Functions
Extending and configuring a child object
Extending data import functionality
Setting up Data Quality with ISS
Understanding the general setup and configuration for Data Quality in UCM
Installing and configuring ISS server to work as Data Quality enging for UCM
Oracle Data Quality
Understanding Oracle Data Quality (ISS) architecture in detail
Configuring Oracle Data Quality Matching servers (setting match levels and search levels)
Acxiom Integration
Understanding content enrichment
Describing overall integration architecture
Identifying steps to configure a real-time point to point integration with Acxiom
Data Integration
Understanding UCM applitaion integration
Copyright 2009, Oracle. All rights reserved. Page 2
Sending a UCM message
Using UCM Server Party Workflows
Publishing and subscribing
Implementation Best Practices
Setting objectives for your MDM implementation
Understanding the challenges in achieving MDM
Best Practices Case Study
Copyright
About The Training Provider: Creative Probers Software & Services (I) Pvt Ltd
Creative Probers Software & Services (I) Pvt Ltd - CREATIVE PROBERS provides Siebel CRM, Siebel Analytics, CRM On Demand and Oracle BI (OBIEE) trainings to individuals from its Oracle Approved Education Center. Started by IIM Alumnus, it is mainly focused on Siebel CRM, CRM on Demand and Oracle BI EE (OBIEE) technologies. It is involved in both consulting and training services.
The founders have more than 60 man years of experience between...
