FACILITATION SKILLS
Train the Trainer
Training
Provided by The Training Clinic
Practice effective facilitation and group process skills. Identify the five stages of team development. Use listening skills, paraphrasing, asking basic and follow-up questions, how to form groups and achieve the learning objective efficiently. Applications for this workshop are in TQM facilitation and problem solving sessions for new and continuing teams.
Related Jobs or Careers: Training Manager, Trainer, Training Designer, Facilitator
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FACILITATION SKILLS
WORKSHOP CONTENT
Unit 1: What is Facilitation?
Facilitation vs. presenting training vs. team leader
Types of facilitation
Task and maintenance functions in groups
What do facilitators do?
Unit 2: Facilitation Skills
Set a productive group climate
Establish ground rules
Match your communication style
Ask questions to solicit information and gain different points of view
Listen actively
Clarify to understand and focus
Give feedback
Give directions
Unit 3: Group dynamics and group functions
How groups function
How to help groups grow and be productive
Brainstorming and problem solving techniques
How to gather information
Group decision making
Common group problems
Unit 4: Facilitation techniques
Meeting planning steps
Responsibilities of the participant
Increase participation and commitment
Form small groups
Use charting to generate discussion and verify understanding
Co-facilitation techniques
Application and practice
Unit 5: Resources
Action plan and conclusion
EXPECTED OUTCOMES
At the end of the training, the employee will be able to:
1. Identify effective facilitation techniques to work productively with groups.
2. Practice 14 facilitation skills to ensure a group's success.
3. Help groups grow and develop through 5 stages to productive outcomes.
4. Use brainstorming, problem-solving and decision-making techniques correctly.
5. Deal with difficult group members effectively.
6. Create dynamic and productive groups in work teams.
Unit 1: What is Facilitation?
Facilitation vs. presenting training vs. team leader
Types of facilitation
Task and maintenance functions in groups
What do facilitators do?
Unit 2: Facilitation Skills
Set a productive group climate
Establish ground rules
Match your communication style
Ask questions to solicit information and gain different points of view
Listen actively
Clarify to understand and focus
Give feedback
Give directions
Unit 3: Group dynamics and group functions
How groups function
How to help groups grow and be productive
Brainstorming and problem solving techniques
How to gather information
Group decision making
Common group problems
Unit 4: Facilitation techniques
Meeting planning steps
Responsibilities of the participant
Increase participation and commitment
Form small groups
Use charting to generate discussion and verify understanding
Co-facilitation techniques
Application and practice
Unit 5: Resources
Action plan and conclusion
EXPECTED OUTCOMES
At the end of the training, the employee will be able to:
1. Identify effective facilitation techniques to work productively with groups.
2. Practice 14 facilitation skills to ensure a group's success.
3. Help groups grow and develop through 5 stages to productive outcomes.
4. Use brainstorming, problem-solving and decision-making techniques correctly.
5. Deal with difficult group members effectively.
6. Create dynamic and productive groups in work teams.
About The Training Provider: The Training Clinic
The Training Clinic - The Training Clinic has been the leading train-the-trainer company in America since 1977. Utilizing a skilled master trainer staff of 18 we provide in-company workshops and certificate programs for the professional development of trainers, curriculum developers, training managers and coordinators.
Small workshops stress: Practicality, Adult Learning Methods, Participant Involvement and...
