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Provided by: International Career Institute Executive Secretarial CourseCustomer Service |
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Training
Provided by International Career Institute
The ICI executive secretarial and personal assistant course has been designed in conjunction with industry representatives and helps you learn the skills you need to succeed quickly and conveniently.
- Fast track your career as a executive secretary or personal assistant (PA)
- Learn the inside secrets of how to become a executive secretary or PA pro in months not years!
- Study a executive secretary course that was designed in conjunction with leading industry leaders
- Free up valuable time, don't waste time and money travelling to classes
- Study at your own pace whenever and wherever you are
- Have access to a tutor who works in the industry you are training for
- Easy interest free payment plans
Related Jobs or Careers: executive secretary, personal assistant, PA, course, Personal Assistant, Executive Assistant, Executive Secretary, Receptionist,
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Executive Secretarial Course
ADMINISTRATION SKILLS
A Career in Office Administration
Working as an office administrator
What is an office administrator?
Specialization options
Managing your career
Looking for a job
Writing a resume
Job interviews and concluding an interview
Working in an office
Working in an organization
Office organization
Working with people
Supervising staff
Business ethics and etiquette
Legal issues and ethics
Business etiquette
General office management
Managing office supplies
Photocopiers
Computer printers
Organizing workstations
Planning meetings
Organizing meetings
Agendas and teleconferencing
Taking minutes
Records Management
Business records
What are business records?
Destroying records
Filing systems
Common filing systems
Alphabetical filing standards
Paper-based records
Filing cabinets
Using folders
Managing non-paper records
Computing
What is a computer?
Types and uses of computers
CPUs and memory
Storage, input, and output devices
Storage devices
Input devices
Output devices
Databases
Networks
Software
Types of software
The Windows 95 interface
Word processors
Spreadsheet software
Organizing Travel
Making reservations
Travel information
Flight reservations
Hotels and car rental
International travel
Arranging foreign travel
Foreign customs
Organizing funds and documents
COMMUNICATIONS SKILLS
Reception skills
Communicating with people
Body language
Comfort zones and tone of
voice
Receiving visitors
Telephone techniques
Telephones in the office
Incoming calls
Outgoing calls
Dealing with mail
Incoming mail
Outgoing mail
Faxes
Written Communication
Planning and drafting documents
Audience
Purpose and tone
Identifying and organizing topics
Outlines and rough drafts
Editing documents
Paragraphs
Sentence structure
Choice of words
Business Writing Skills
Composing business letters
Beginning a letter
Salutations and closings
Composing business documents
Short reports
Long reports
BOOKKEEPING SKILLS (Optional Elective)
Basic bookkeeping concepts and terms
Journals, ledgers, and balance sheets
Cash systems and payroll management
Purchases, sales, four-column general journals, and financial statements.
A Career in Office Administration
Working as an office administrator
What is an office administrator?
Specialization options
Managing your career
Looking for a job
Writing a resume
Job interviews and concluding an interview
Working in an office
Working in an organization
Office organization
Working with people
Supervising staff
Business ethics and etiquette
Legal issues and ethics
Business etiquette
General office management
Managing office supplies
Photocopiers
Computer printers
Organizing workstations
Planning meetings
Organizing meetings
Agendas and teleconferencing
Taking minutes
Records Management
Business records
What are business records?
Destroying records
Filing systems
Common filing systems
Alphabetical filing standards
Paper-based records
Filing cabinets
Using folders
Managing non-paper records
Computing
What is a computer?
Types and uses of computers
CPUs and memory
Storage, input, and output devices
Storage devices
Input devices
Output devices
Databases
Networks
Software
Types of software
The Windows 95 interface
Word processors
Spreadsheet software
Organizing Travel
Making reservations
Travel information
Flight reservations
Hotels and car rental
International travel
Arranging foreign travel
Foreign customs
Organizing funds and documents
COMMUNICATIONS SKILLS
Reception skills
Communicating with people
Body language
Comfort zones and tone of
voice
Receiving visitors
Telephone techniques
Telephones in the office
Incoming calls
Outgoing calls
Dealing with mail
Incoming mail
Outgoing mail
Faxes
Written Communication
Planning and drafting documents
Audience
Purpose and tone
Identifying and organizing topics
Outlines and rough drafts
Editing documents
Paragraphs
Sentence structure
Choice of words
Business Writing Skills
Composing business letters
Beginning a letter
Salutations and closings
Composing business documents
Short reports
Long reports
BOOKKEEPING SKILLS (Optional Elective)
Basic bookkeeping concepts and terms
Journals, ledgers, and balance sheets
Cash systems and payroll management
Purchases, sales, four-column general journals, and financial statements.
About The Training Provider: International Career Institute
International Career Institute - Who is looking out for your career? Your employer? probably not, your accountant? we doubt it. However at ICI we are looking out for your interests. Not only will we teach you with the most effective skills and knowledge we will also help get your dream job or even help you start your own business
The International Career Institute (ICI) is a leading provider of distance education. Using...

