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Provided by: QLogy Management Services Pvt. Ltd ISO 20000 FoundationIT Certification Prep |
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Certificate Program
Provided by QLogy Management Services Pvt. Ltd
ISO/ IEC 20000 is the world wide standard / baseline / common reference point for IT Service Management. It provides an assessment framework and specification that has been a globally recognized standard for evaluating IT service management processes. The standard defines a comprehensive and closely related set of service management processes and comprises of two parts:
1. ISO/ IEC 20000-1: Specification for Service Management
2. ISO/ IEC 20000-2: Code of practice for Service Management
Related Software Programs or Products: IT Service Management
Related Awards, Degrees or Certifications: ISO 20000 Foundation
Related Jobs or Careers: IT Professional, ISO consultants, ISO Auditors, ITIL Professionals, Person who want to go into the consulting & implementation
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ISO 20000 Foundation Seminar Schedule
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ISO 20000 Foundation
ISO/ IEC 20000 is the world wide standard / baseline / common reference point for IT Service Management. It provides an assessment framework and specification that has been a globally recognized standard for evaluating IT service management processes. The standard defines a comprehensive and closely related set of service management processes and comprises of two parts:
Part 1: Specification (ISO/ IEC 20000-1: 2005) provides requirements for IT service management and is relevant to those responsible for initiating, implementing or maintaining IT service management in their organization.
Part 2: Code of practice (ISO/ IEC 20000-2: 2005) represents an industry consensus on guidance to auditors and assistance to service providers planning service improvements or to be audited against ISO/ IEC 20000-1: 2005.
Part 1: Specification (ISO/ IEC 20000-1: 2005) provides requirements for IT service management and is relevant to those responsible for initiating, implementing or maintaining IT service management in their organization.
Part 2: Code of practice (ISO/ IEC 20000-2: 2005) represents an industry consensus on guidance to auditors and assistance to service providers planning service improvements or to be audited against ISO/ IEC 20000-1: 2005.
About The Training Provider: QLogy Management Services Pvt. Ltd
QLogy Management Services Pvt. Ltd - QLogy is not a yet another company in the area of service management. We at QLogy firmly believe that IT Services must be orchestrated in such a way that they are integrated seamlessly with business goals of the customers. To achieve this objective an integrated approach to Quality Practices is an imperative.
100 TRAININGS, the training arm of QLogy, is a one stop solution to...
